Summary
Overview
Work History
Education
Skills
Bird and wildlife photography
Referees
Timeline
Generic

Lynne KEY

Bushland Beach,QLD

Summary

Experienced and enthusiastic Administration Officer with over 30years experience in the sales/client service industries. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in a new industry.

Overview

30
30
years of professional experience

Work History

Administration Officer

Townsville Women's Correction Centre
Townsville, QLD
03.2016 - Current
  • Operate and maintain Prisoner’s canteen
  • Manage prisoner orders and account transactions
  • Compile delivery manifests in Excel
  • Maintain stock levels for canteen and place orders with various suppliers
  • Reconcile goods received through PTAS and investigate anomalies
  • Operate forklift
  • Co-ordinate delivery of canteen buy ups
  • Maintain stock inventory of Centre consumables
  • Carry out monthly stock take and investigate stock anomalies of canteen and chemical stock
  • Source new stock and suppliers
  • Monitor and control distribution of chemicals and consumables
  • Process purchase orders through MYOB for chemicals and other consumables
  • Receipt and raise GP vouchers to facilitate payment of accounts
  • Liaise with Officers and other staff
  • Log, distribute and maintain document Registers
  • Issue corporate wardrobe
  • Oversee and direct 2 prisoners in daily duties
  • General administrative duties, telephone enquiries, document archiving and word processing
  • Aid colleagues, managers and customers through regular communication and assistance

Sales and Dispatch Supervisor

Campbell’s Wholesale
Townsville, QLD
01.2013 - 03.2016
  • Commenced employment as order picker then promoted to Sales and Dispatch Supervisor - due to company merger I moved to position of Sales Co-ordinator
  • Received new orders, prepared documentation and assigned pickers
  • Co-ordinate dispatch and delivery of orders
  • Supervise and co-ordinate team of 11 including drivers and pickers
  • Co-ordinate delivery of goods customers in Townsville, Charters Towers, North and Far North Queensland
  • Communicated with Management as required to maximize efficiencies and resolve issues
  • Directed investigations to verify and resolve customer or shipper complaints
  • Processed orders, printed pick sheets, processed and printed invoices and created daily shipping logs
  • Facilitated communications between customers and company representatives to answer questions or resolve concerns

Administration Assistant

Forks4U
Townsville, QLD
05.2012 - 08.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Co-ordinate and schedule forklift service and maintenance jobs
  • Co-ordinate Technicians to attend emergency breakdowns
  • Create and process customer spare parts orders
  • Data entry of timesheets
  • Raise and maintain job cards
  • Raise and process purchase orders
  • Prepared daily employee work schedules for team members

Retail Sales Associate

Anaconda
Townsville, QLD
08.2006 - 04.2012
  • Oversee daily running of Water & Clothing Department
  • Maintain sufficient stock inventory
  • Co-ordinate daily duties of other staff
  • Perform all functions regarding receiving, stock, and housekeeping-related tasks
  • Maintain up-to-date product knowledge by participating in product and vendor training
  • Helped customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Issued receipts and processed refunds, credits or exchanges
  • Greeted customers and helped with product questions, selections and purchases
  • Informed customers of current store promotions to encourage additional sales purchases
  • Used POS system to process sales, returns, online orders and gift card activations
  • Supported efficient and timely replenishment of sales floor merchandise
  • Supported loss prevention goals by monitoring shopper behavior
  • Maintained clean sales floor and straightened and faced merchandise

Office Administration Assistant

Lean & Hayward
01.1995 - 01.2000
  • Administrative support to Director and team of surveyors and engineers
  • Liaise with clients, community and local government authorities
  • Interacted with customers by phone, email or in-person to provide information
  • Prepare and finalise reports, transcribed from field notes
  • Compilation of tender documents
  • Arrange meetings, appointments, and executive travel
  • Produced high-quality documents and reports, spreadsheets for internal and customer-facing needs
  • Drafted common document templates for use by executives and employees
  • Developed correspondence letters, memos and emails
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Completed clerical tasks such as filing, copying and distributing mail

Office Administration Assistant

Maggiotto Building Concepts Pty Ltd
Liverpool, NSW
01.1993 - 01.1995
  • Administrative support
  • Developed correspondence letters, memos and emails
  • Creating and distributing tender documents and plans
  • Carrying out administrative and clerical duties
  • Interacted with customers by phone, email or in-person to provide information
  • Completed clerical tasks such as filing, copying and distributing mail

Administration Assistant

Westfield Constructions Projects
Liverpool, NSW
01.1991 - 01.1993
  • Administrative support to Project Manager and other staff as required
  • Reception duties
  • Liaise with contractors and general public
  • Co-ordinate reception staff
  • Type general correspondence
  • Create and distribute tender documents
  • Create and distribute reports
  • Organise boardroom catering and meetings

Administration Support

Boral Acrow Materials Handling Division
Blacktown, NSW
01.1988 - 01.1991
  • Support Sales Manager and other staff
  • Telephone sales
  • Process customer orders
  • Type general correspondence and quotations
  • Provide verbal quotations for customer specific needs
  • Prepare documents for exporting of goods
  • Assist architectural staff and type quotations and reports
  • Assist sales co-ordinator
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch

Administration Support

Denallen Investigation Services
Sydney, NSW
01.1987 - 01.1988
  • Reception duties
  • Administrative duties
  • Prepare investigation and surveillance reports
  • Prepare Affidavits of Service
  • Transcribe dictated reports
  • Liaise with clients
  • Handle complaints
  • General filing and mailing
  • Daily banking

Administration Support

Gilbert Lodge & Company Ltd
Blacktown, NSW
01.1985 - 01.1986
  • Sales administrative support to State Sales Manager and other sales staff
  • Preparation and typing of general correspondence
  • Manage upkeep of stock and inventory
  • Prepare and distribute monthly sales reports
  • Handle sales and order enquiries
  • Carry out general office duties
  • Mailing
  • Creating and sending telex messages

clerical assistant

Frampton & Co Solicitors
01.1985 - 12.1985
  • Secretarial support to two Solicitors
  • Assist senior secretary
  • Typing of general correspondence, Wills, Lease and Commercial legal documents
  • General Filing
  • Co-ordinating mail distribution
  • Reception duties

Education

Certificate of Completion - Business Administration

Bedford Business College
Sydney, NSW

Skills

  • Written and verbal Communication skills
  • Prioritisation and problem-solving
  • Organisation and planning
  • Research and analysis
  • Attention to detail
  • Customer service
  • Phone Etiquette
  • Discretion and confidentiality
  • Team work
  • Multi-tasking
  • Not afraid to ask questions, curious and observant
  • HRW/Forklift Licence
  • Qld Driver's Licence

Bird and wildlife photography

I love to travel around this great Country and photograph birds in the wild.

Referees

Peter Jackson

Stores Supervisor

Townsville Correctional Centre

Ph: 4430 5438

Timeline

Administration Officer

Townsville Women's Correction Centre
03.2016 - Current

Sales and Dispatch Supervisor

Campbell’s Wholesale
01.2013 - 03.2016

Administration Assistant

Forks4U
05.2012 - 08.2012

Retail Sales Associate

Anaconda
08.2006 - 04.2012

Office Administration Assistant

Lean & Hayward
01.1995 - 01.2000

Office Administration Assistant

Maggiotto Building Concepts Pty Ltd
01.1993 - 01.1995

Administration Assistant

Westfield Constructions Projects
01.1991 - 01.1993

Administration Support

Boral Acrow Materials Handling Division
01.1988 - 01.1991

Administration Support

Denallen Investigation Services
01.1987 - 01.1988

Administration Support

Gilbert Lodge & Company Ltd
01.1985 - 01.1986

clerical assistant

Frampton & Co Solicitors
01.1985 - 12.1985

Certificate of Completion - Business Administration

Bedford Business College
Lynne KEY