Dynamic hospitality professional with a proven track record at Cassidy Davies, excelling in customer service and food preparation. Adept at problem-solving and teamwork, I consistently enhanced guest experiences while ensuring health code compliance. Recognized for maintaining a clean environment and effectively managing high-pressure situations to support operational success.
Overview
1
1
year of professional experience
Work History
Hospitality Worker
Cassidy Davies, Morundah Hotel
Morundah, NSW
09.2025 - 04.2026
Assisted in maintaining cleanliness and organization of dining areas.
Provided excellent customer service, responding to guest inquiries promptly.
Supported kitchen staff by preparing ingredients and ensuring timely service delivery.
Collaborated with team members to ensure smooth operations during peak hours.
Learned safety protocols and adhered to health regulations consistently.
Adapted quickly to new tasks and responsibilities in fast-paced environment.
Maintained knowledge of menu items to assist guests with recommendations effectively.
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Reduced risks by maintaining clean and organised work environment.
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Communicated with customers to promptly resolve complaints and address inquiries.
Delivered excellent customer service to support company reputation and patron satisfaction.
Greeted guests with friendly and professional acknowledgment to build rapport.