Summary
Overview
Work History
Education
Skills
Certifications
References
Timeline
Generic

Madison Schwerin

Toowoomba,QLD

Summary

Dedicated and observant professional with a background in security, demonstrating a commitment to ensuring the safety and well-being of others and premises. Proven ability to respond effectively to various situations. Now seeking a dynamic role where I can leverage my commitment to safety, strong sense of responsibility, and passion for helping people. I am enthusiastic about contributing to a team and making a positive impact in any professional setting. My goal is to bring a positive attitude, strong work ethic, and a genuine passion for helping others to a new and exciting opportunity.

Overview

11
11
years of professional experience

Work History

Defence Base Security Officer

MSS Security
11.2020 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Issued access cards to authorized personnel to monitor access points.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites in company vehicle and by foot.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Produced detailed daily reports to document security activities and specific incidents.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Security Officer

Brisk Security
03.2020 - 11.2020
  • Checked and verified photo identification prior to granting facility access.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Investigated disturbances, and contacted law enforcement personnel to mitigate.
  • Wrote detailed reports on all incidences as required per protocol.

Security Officer

Effective Security Queensland
07.2018 - 10.2020
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.

Security Officer

DSA Solutions Pty Ltd
07.2019 - 08.2020
  • Checked and verified photo identification prior to granting facility access.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Investigated disturbances, and contacted law enforcement personnel to mitigate.
  • Wrote detailed reports on all incidences as required per protocol.

Security Officer

Garden City Security Services
08.2019 - 01.2020
  • Predominantly conducted foot patrols of the hospital grounds internal and external to ensure security of the premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to enable operations in a safe environment.

Public Bar and Gaming Attendant

Wilsonton Hotel Toowoomba
07.2019 - 10.2019
  • Performed all customer service related activities in bar, bistro and gaming area.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.

Security Officer

A2 Security
06.2019 - 10.2019
  • Checked and verified photo identification prior to granting facility access.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Wrote detailed reports on all incidences as required per protocol.

Customer Service Assistant

Target
03.2013 - 11.2015
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Certificate III - Security Operations

SDS Training And Security Pty Ltd
Dalby
05.2018

Skills

  • Document Management
  • Hazard Identification
  • Emergency Management
  • Complex Problem-Solving
  • Problem-solving aptitude
  • Adaptability and Flexibility
  • Crisis Response Planning
  • Quality Control Procedures

Certifications

  • White Card
  • Drug and Alcohol Screening Certified
  • Cash in Transit Certified
  • Responsible Service of Alcohol (RAS) and Gaming (GSA)
  • Advanced First Aid Certificate
  • AGSVA Baseline Clearance

References

James Collins, MSS Security, 0477 534 597

Ray Rogers, MSS Security, 0429 010 704

Shane Gillespie - 9Point Security Owner, ESQ & MSS Security, 0429 008 847

Daniel Dunlop - 9Point Security Co-owner, ESQ, 0474 516 513 

  

 

Timeline

Defence Base Security Officer

MSS Security
11.2020 - Current

Security Officer

Brisk Security
03.2020 - 11.2020

Security Officer

Garden City Security Services
08.2019 - 01.2020

Security Officer

DSA Solutions Pty Ltd
07.2019 - 08.2020

Public Bar and Gaming Attendant

Wilsonton Hotel Toowoomba
07.2019 - 10.2019

Security Officer

A2 Security
06.2019 - 10.2019

Security Officer

Effective Security Queensland
07.2018 - 10.2020

Customer Service Assistant

Target
03.2013 - 11.2015

Certificate III - Security Operations

SDS Training And Security Pty Ltd
Madison Schwerin