Summary
Overview
Work History
Education
Skills
Timeline
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Madison Vickery

Canberra,ACT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Functions and Social Media Manager

Queanbeyan Kangaroo Leagues Club
08.2023 - Current
  • Boosted engagement rates with creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Coordinated events and worked on ad hoc projects.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Answered high volume of phone calls and email inquiries.
  • Organized and coordinated conferences and monthly meetings.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.

Counter Manager

MAC Cosmetics
09.2022 - 07.2023
  • Resolved customer complaints professionally, ensuring positive outcome for all parties involved.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
  • Established open lines of communication between counter staff and management to facilitate smooth operations.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Beauty Advisor

MAC Cosmetics
06.2019 - 08.2022
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in team setting, providing support and guidance.

Education

Diploma of Screen And Media - Makeup Artistry

Canberra Makeup Academy
Canberra, ACT
11.2018

Certificate II - Business Administration

Merici College
Canberra
11.2017

Skills

  • Advanced knowledge of Microsoft Suite
  • Verbal and written communication
  • Event Planning
  • Ability to multitask
  • Excellent attention to detail
  • Problem-Solving
  • Exceptional time management
  • Positive Attitude
  • Timesheet Processing
  • Staff Management
  • Budget Management
  • Customer Service

Timeline

Functions and Social Media Manager

Queanbeyan Kangaroo Leagues Club
08.2023 - Current

Counter Manager

MAC Cosmetics
09.2022 - 07.2023

Beauty Advisor

MAC Cosmetics
06.2019 - 08.2022

Diploma of Screen And Media - Makeup Artistry

Canberra Makeup Academy

Certificate II - Business Administration

Merici College

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Madison Vickery