Summary
Overview
Work History
Education
Skills
Timeline
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Mae Mckinnon

Hobart,TAS

Summary

Proven achiever with extensive experience at ANZ Banking Group, demonstrating exceptional

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Senior Banking Consultant

ANZ Banking Group
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Banking Consultant

ANZ Banking Group
09.2022 - 07.2024
  • Mitigated potential risks by diligently monitoring accounts for fraudulent activity or discrepancies while working closely with security teams when necessary.
  • Facilitated successful loan applications by guiding clients through requirements and documentation processes, expediting approvals and ensuring customer satisfaction.
  • Boosted branch sales performance by identifying cross-selling opportunities and providing tailored product recommendations to customers.
  • Actively sought feedback from customers regarding their banking experiences, implementing improvements based on their valuable input.

Barista

McDonald's Restaurant
03.2021 - 09.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

No Degree - Tourism And Hospitality

Elizabeth College
Hobart, TAS
12-2022

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Friendly, positive attitude
  • Dependable and responsible
  • Outstanding knowledge of BCOP

Timeline

Senior Banking Consultant

ANZ Banking Group
07.2024 - Current

Customer Banking Consultant

ANZ Banking Group
09.2022 - 07.2024

Barista

McDonald's Restaurant
03.2021 - 09.2022

No Degree - Tourism And Hospitality

Elizabeth College

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Mae Mckinnon