Maheshika Holtzem
Bentley ,WA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Knowledgeable about organizing supplies, sanitizing dishes and collecting trash to boost kitchen efficiency. Trained in different kitchen positions and skilled at providing top-notch coverage for any role. Basic Mandarin Chinese abilities.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Goldwood Souvenirs
01.2023 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Server and Dishwasher
Boomarang
11.2020 - 01.2021
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed dishes and assisted in bussing tables.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Inspected dishwashing equipment and reported issues to supervisor.
Education
Bachelor of Arts - Creative Writing
Curtin University
Perth, WA02.2025
Skills
- Customer Service Orientation
- Goal-Driven
- Stocking and Replenishing
- Energy and Physical Stamina
- Compliance Requirements
- Team Cooperation
- Speech Clarity
- Health Code Requirements
- Safety Awareness
- Place Setting Organization
- Garbage Disposal
- Counter Sanitization
- Collaborative Relationships
- Professional Relationships
Timeline
Retail Sales Assistant
Goldwood Souvenirs
01.2023 - 01.2023
Server and Dishwasher
Boomarang
11.2020 - 01.2021
Bachelor of Arts - Creative Writing
Curtin University
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