Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
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Mai Hirovanaa

Mai Hirovanaa

Brisbane,Australia

Summary

I am a third-year Optometry student and an experienced Optical Assistant, recognized for my efficiency and ability to deliver high-quality work in fast-paced settings. I bring specialised skills in customer service, optical equipment handling, and inventory management. With strong communication, problem-solving, and teamwork abilities, I consistently contribute to smooth clinic operations and high levels of patient satisfaction.

Overview

3
3
years of professional experience

Work History

Optical Assistant

Bailey Nelson
Brisbane, Australia
03.2024 - Current
  • Operated optical equipment for vision tests and screenings with precision.
  • Scheduled appointments efficiently to optimise patient flow in the clinic.
  • Provided friendly customer service to patients in selecting the best eyewear for their individual needs.

Tutor

Independent
Brisbane And Gold Coast, Australia
01.2023 - 12.2024
  • Conducted individual tutoring sessions with students to help improve their academic performance.
  • Developed strong communication skills through clearly articulating ideas to ensure a comprehensive understanding.
  • Enhanced time management and organisational abilities by creating customised lesson plans, guaranteeing key concepts are covered, and students achieve their learning objectives.

Receptionist

USA Nails & Foot Spa
Kingaroy, Australia
08.2023 - 03.2024
  • Managed front desk operations and greeted clients warmly at USA Nails & Foot Spa.
  • Efficiently communicated with clients, nail technicians, and salon staff regarding appointment scheduling, client preferences, and issue resolution.
  • Provided friendly and attentive service face-to-face and on call.

Volunteer

Emmanuel City Mission
Brisbane, Australia
01.2023 - 12.2023
  • Assisted in preparing and serving meals to the homeless.
  • Washed dishes, pots and pans after each meal service.
  • Developed interpersonal communication skills by engaging in compassionate and respectful conversations with diverse groups of people.

Education

High School Diploma -

Queensland Academies For Health Sciences
Gold Coast, QLD
11.2021

Bachelor of Vision Science/Master of Optometry -

Queensland University of Technology
Brisbane, QLD

Skills

  • Customer service skills
  • Adaptability
  • Organisation
  • Interpersonal skills
  • Critical thinking

Languages

Vietnamese, Native/Bilingual

Availability

  • Thursday
  • Saturday
  • Sunday

Timeline

Optical Assistant

Bailey Nelson
03.2024 - Current

Receptionist

USA Nails & Foot Spa
08.2023 - 03.2024

Tutor

Independent
01.2023 - 12.2024

Volunteer

Emmanuel City Mission
01.2023 - 12.2023

High School Diploma -

Queensland Academies For Health Sciences

Bachelor of Vision Science/Master of Optometry -

Queensland University of Technology
Mai Hirovanaa