Mai Hirovanaa
Brisbane,Australia
Summary
I am a third-year Optometry student and an experienced Optical Assistant, recognized for my efficiency and ability to deliver high-quality work in fast-paced settings. I bring specialised skills in customer service, optical equipment handling, and inventory management. With strong communication, problem-solving, and teamwork abilities, I consistently contribute to smooth clinic operations and high levels of patient satisfaction.
Overview
3
3
years of professional experience
Work History
Optical Assistant
Bailey Nelson
Brisbane, Australia
03.2024 - Current
- Operated optical equipment for vision tests and screenings with precision.
- Scheduled appointments efficiently to optimise patient flow in the clinic.
- Provided friendly customer service to patients in selecting the best eyewear for their individual needs.
Tutor
Independent
Brisbane And Gold Coast, Australia
01.2023 - 12.2024
- Conducted individual tutoring sessions with students to help improve their academic performance.
- Developed strong communication skills through clearly articulating ideas to ensure a comprehensive understanding.
- Enhanced time management and organisational abilities by creating customised lesson plans, guaranteeing key concepts are covered, and students achieve their learning objectives.
Receptionist
USA Nails & Foot Spa
Kingaroy, Australia
08.2023 - 03.2024
- Managed front desk operations and greeted clients warmly at USA Nails & Foot Spa.
- Efficiently communicated with clients, nail technicians, and salon staff regarding appointment scheduling, client preferences, and issue resolution.
- Provided friendly and attentive service face-to-face and on call.
Volunteer
Emmanuel City Mission
Brisbane, Australia
01.2023 - 12.2023
- Assisted in preparing and serving meals to the homeless.
- Washed dishes, pots and pans after each meal service.
- Developed interpersonal communication skills by engaging in compassionate and respectful conversations with diverse groups of people.
Education
High School Diploma -
Queensland Academies For Health Sciences
Gold Coast, QLD11.2021
Bachelor of Vision Science/Master of Optometry -
Queensland University of Technology
Brisbane, QLDSkills
- Customer service skills
- Adaptability
- Organisation
- Interpersonal skills
- Critical thinking
Languages
Vietnamese, Native/Bilingual
Availability
- Thursday
- Saturday
- Sunday
Timeline
Optical Assistant
Bailey Nelson
03.2024 - Current
Receptionist
USA Nails & Foot Spa
08.2023 - 03.2024
Tutor
Independent
01.2023 - 12.2024
Volunteer
Emmanuel City Mission
01.2023 - 12.2023
High School Diploma -
Queensland Academies For Health Sciences
Bachelor of Vision Science/Master of Optometry -
Queensland University of Technology
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