MAIAH DARCY WATKINS
Wagga Wagga,Australia
Summary
Support Worker with Northcott Disability Services, skilled in daily living support and emotional care. Ability to encourage independence and enhance customer wellbeing through effective communication and problem-solving. Motivated to maintain high standards of care and adapting to diverse needs, ensuring optimal customer satisfaction and reaching individual goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Northcott Disability Services
Wagga Wagga
07.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Provided emotional support to clients, improving their mental health and overall wellbeing
- Helped clients manage and reach individual goals, supporting independence and social skills
- Transported clients to appointments, shopping venues and day program according to determined schedule
- Established trusting relationships with clients through empathetic communication and active listening
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes
- Coordinated appointments for clients and promoted independence among clients through skill-building exercises and goal-setting initiatives
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing
Cleaner
Elite Cleaning
Wagga Wagga
06.2024 - 07.2024
- Cleaned and sanitised bathrooms, kitchens and other similar areas according to hospital protocol
Beauty Therapist
Circa 1929
Wagga Wagga
09.2023 - 06.2024
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client and therapist safety
- Performed a variety of beauty treatments, including facials, massages, nails, waxing, and tinting, for optimal client results
- Helped the team create successful marketing strategies, attracting new clients through social media promotion
Beauty Therapist
Helena's Beauty Therapy
Wagga Wagga
10.2021 - 09.2023
- Processed payments, entered sales in the register and provided customer service
- Managed appointment scheduling efficiently, optimizing the use of available appointment times, while minimizing wait times for clients
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
Education
Certificate IV in Beauty Therapy -
TAFE NSW
NSWYear 11 -
Kooringal High School
Wagga WaggaSkills
- Daily living support
- Housekeeping tasks
- Emotional support
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Genuine care
- Customer relationship management
Certification
- Certificate IV Beauty Therapy
- First Aid
- CPR
- Police check
- Working with children's check
- NDIS
- Willing to obtain any other certifications/training requirements
Timeline
Support Worker
Northcott Disability Services
07.2024 - Current
Cleaner
Elite Cleaning
06.2024 - 07.2024
Beauty Therapist
Circa 1929
09.2023 - 06.2024
Beauty Therapist
Helena's Beauty Therapy
10.2021 - 09.2023
Certificate IV in Beauty Therapy -
TAFE NSW
Year 11 -
Kooringal High School