MAIRA ACOSTA

Providing foundational knowledge about the NDIS, including its goals and framework. Support participants in making informed decisions regarding service providers. Facilitate participants in making decisions that enhance their independence and self-determination, Supervision of staff and rostering Officer and administrative tasks working with Shiftcare System.

• Participated in the supervision and training of team members delivering support services and best practices for home health care
• Providing role modelling
• Promoting high-quality level of support services for client's well-being
• Direct support to clients provided in line with their care plans
• Supporting team members remained alert to problems or health issues of clients and reporting regularly to DSL
• Delivering support services in different areas when team members are on leave
• Building positive relationships with clients and their families, Engaging clients in meaningful conversation, socialization, and activity while providing personal care assistance
• Receiving training in rostering requirements for Procura System
• Answering, forwarding and making phone calls of team members and clients
• Reporting to managers

• Delivering services in a caring, fair, and ethical manner
• Assist customers with feeding, social support or home respite, personal care assistant, showering and dressing, meals preparation, prompt medication, escorted shopping, including clients under NDIS Program
• Assisted sitting in a wheelchair, handling hoist transfers, report directly to the service centre management by emails, team meetings, phone calls or booking and going with customers to appointments
• Encourage the customers to do physiotherapy by a plan
• Training in handling customers with challenging behaviour, and uncontrolled movements

• Opened and closed the store, balance cash register, make deposits
• Assisted customers planned and executed floral requirements for all functions, events, and company celebration Mother's Day, Valentine's Day, Managed and coordinated courier deliveries per day from the store, Ordered and purchase flowers and supplies from.

• Took orders from customers and deliver them to them, check on the customers find out what they might need, delivered the bill when the customers asked for it, restocked, ordering and washing, prepared food, making sure that dishes are stored away properly, tidied up food preparation areas after they have been used
• Hardware Store EPA, C.a - Inventory and Risk Adviser Caracas

• Is a household hardware store
• Conducted Cycle Count inventory processes to ensure accuracy and timely execution
• Scheduled categories for cycle count inventory and maintain strict records
• Maintained and evaluate inventory records on a quarterly basis
• Analysed current risks and identifying potential risks that are affecting the company
• Communicated risk policies and processes for an organization
• Developed risk models involving market, credit, and operational risk