Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Makayla O'Neil

Sebastopol

Summary

Friendly and approachable, with positive attitude perfectly suited for customer service. Possesses foundational understanding of food safety standards and hospitality protocols, along with basic cash handling and point-of-sale system skills. Understands responsible service of alcohol, capable of enhancing customer experiences and maintaining high service standards. Always focused on customer satisfaction enhancing guest experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Golden Point Hotel
03.2024 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.

Education

Mount Rowan Secondary College
Wendouree, VIC
08-2023

Skills

  • Adaptability under pressure
  • Food safety
  • Reliability and punctuality
  • Safe food handling
  • Attention to detail
  • Problem-solving

Certification

Responsible Serving of Alcohol certificate - Liquor Control Victoria


Food Safety Handling certificate - DoFoodSafely

Interests

-Interested in social work and community service

  • DIY and Home Improvement
  • Baking
  • I enjoy cooking for friends and family gatherings
  • Cooking
  • Road Trips
  • Interior Design

Timeline

Food and Beverage Attendant

Golden Point Hotel
03.2024 - Current

Mount Rowan Secondary College
Makayla O'Neil