Malic Jardine

The Cheeky Squire

08.2022 - Current

Provided excellent customer service by greeting guests and taking food and beverage orders.
Assisted in maintaining cleanliness of dining area and serving stations to ensure a pleasant environment.
Learned menu items thoroughly to offer informed recommendations to guests on food pairings and specials.
Collaborated with team members to efficiently deliver food and beverages while ensuring timely service.
Adapted quickly to changing priorities during peak hours, maintaining high standards of service delivery.
Engaged with customers to enhance their dining experience, addressing concerns promptly and professionally.
Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
Fostered positive dining atmosphere by engaging with guests and providing personalized service.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Formed strong interpersonal relationships with colleagues resulting in long lasting bonds that promote synergy.