Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malil Lual

Werribee,Australia

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Walt Disneyworld
01.2023 - 01.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guests’ needs.
  • Maintained clean and organised dining areas for an enjoyable guest experience.
  • Assisted in menu development, resulting in increased sales and positive feedback from customers.
  • Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
  • Disney World

Voice Picker

Primary Connect
03.2022 - 12.2022
  • Operated voice picking technology to efficiently select and prepare orders for shipment.
  • Maintained accuracy by verifying item locations and quantities during picking process.
  • Operated electric tugger machine with pallets
  • Stacked and organised boxes on pallets for safe transportation


Team Member

Coles
02.2021 - 11.2021

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  • Collaborated with team to ensure efficient workflow and high-quality service delivery.
  • Monitored inventory levels and reported discrepancies to maintain stock accuracy.
  • Contributed to team success by completing jobs quickly and accurately.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organised and properly stocked.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

McDonalds Crew Member

McDonald's
07.2018 - 05.2020
  • Provided excellent customer service by accurately taking orders and addressing customer inquiries.
  • Maintained cleanliness and organization of workstations to ensure a safe environment
  • Prepared and cooked food orders for customers by noting: customisations and portion sizes

Education

Bachelor of Business - Marketing

Victoria University
Melbourne, VIC
06-2025

Diploma - Business

Victoria University
Melbourne, VIC
10.2021

High School Diploma -

Collingwood College
Collingwood, VIC
10.2019

Skills

  • Excellent communication
  • Excellent customer service
  • Cooperative team member
  • Food preparation
  • Safety Understanding
  • Sales
  • Teamwork
  • Food safety

Certification

Responsible service of alcohol (RSA)

Timeline

Food and Beverage Attendant

Walt Disneyworld
01.2023 - 01.2024

Voice Picker

Primary Connect
03.2022 - 12.2022

Team Member

Coles
02.2021 - 11.2021

McDonalds Crew Member

McDonald's
07.2018 - 05.2020

Bachelor of Business - Marketing

Victoria University

Diploma - Business

Victoria University

High School Diploma -

Collingwood College
Malil Lual