Manpreet Grewal
Brisbane,QLD
Summary
With a proven track record at Endeavour Foundation, I excel in providing emotional support and fostering health and safety awareness. My expertise includes enhancing client independence and crisis intervention, underscored by strong empathy and critical thinking skills. Achievements include significantly reducing safety incidents and improving client well-being through innovative problem-solving.
Overview
6
6
years of professional experience
Work History
Support Worker
Endeavour Foundation
Brisbane, QLD
12.2023 - Current
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Residential Care Officer
Department Of Child Safety, Seniors and Disability
Brisbane
05.2023 - Current
- Actively participated in staff meetings to discuss resident concerns, share insights, and suggest improvements to existing protocols.
- Proactively addressed potential safety hazards within the residential setting, resulting in a decrease in incidents requiring intervention.
- Continuously updated knowledge of best practices in the residential care field through attending workshops, seminars, and trainings.
- Managed detailed records on each resident''s medical history, treatments, and overall condition, ensuring accuracy and confidentiality.
- Enhanced living conditions for residents by maintaining a clean, safe, and comfortable environment.
- Implemented creative problem-solving techniques when addressing challenging behaviors or situations involving residents.
Yoth Care Worker
Minda Disability Services
Adelaide, SA
01.2019 - 11.2022
- Actively participated in staff meetings to discuss resident concerns, share insights, and suggest improvements to existing protocols.
- Proactively addressed potential safety hazards within the residential setting, resulting in a decrease in incidents requiring intervention.
- Continuously updated knowledge of best practices in the residential care field through attending workshops, seminars, and trainings.
- Managed detailed records on each resident''s medical history, treatments, and overall condition, ensuring accuracy and confidentiality.
- Enhanced living conditions for residents by maintaining a clean, safe, and comfortable environment.
- Implemented creative problem-solving techniques when addressing challenging behaviors or situations involving residents.
Youth Care Worker
BlueIris
Brisbane, QLD
01.2023 - Current
- Completed clear and concise documentation of youth behavior and actions.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
Youth Care Worker
Programmed Care
Brisbane, QLD
01.2021 - Current
- Coordinated with multidisciplinary teams to ensure comprehensive support covering educational, health, and emotional needs.
- Facilitated group therapy sessions, contributing to emotional healing of participants.
- Provided emotional support and guidance to promote positive self-esteem and resilience in challenging situations.
Education
Bachelor Of Nursing -
University of Southern Queensland
Toowoomba, QLDCertificate IV - Disability Services
Certificate 4
Department Of Child Safety, Seniors And Disability05.2024
Diploma In Community Services - Family And Community Services
Minda Learning Centre
Adelaide, SA05.2021
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Active listening
- Behavioral support
- Meal planning and preparation
- Life skills development
- Professional boundaries
- Cultural sensitivity
- Critical thinking
- Empathy and patience
Timeline
Support Worker
Endeavour Foundation
12.2023 - Current
Residential Care Officer
Department Of Child Safety, Seniors and Disability
05.2023 - Current
Youth Care Worker
BlueIris
01.2023 - Current
Youth Care Worker
Programmed Care
01.2021 - Current
Yoth Care Worker
Minda Disability Services
01.2019 - 11.2022
Bachelor Of Nursing -
University of Southern Queensland
Certificate IV - Disability Services
Certificate 4
Diploma In Community Services - Family And Community Services
Minda Learning Centre