Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manroop Kaur

Blacktown,NSW

Summary

Versatile and achievement-oriented professional with a proven track record at Opalhealth Care, adept in customer service and food safety. Excelled in team building and maintaining high standards of cleanliness, significantly contributing to operational excellence. Skilled in public speaking and fostering positive relationships, ensuring client satisfaction and compliance with industry guidelines.

Overview

2
2
years of professional experience

Work History

General Services Officer

Opalhealth Care
01.2024 - Current

Experience in food handling and safety of food

Plays crucial role in the smooth running of the home

Good in building relationships with the team, residents and their families

Always ensure the ongoing happiness of residents

Pick and Packer

Quantum Solutions
12.2023 - 01.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Hotel Cleaner

Quest Bella Vista
08.2023 - 12.2023
  • Assisted the hotel in passing inspections by adhering to strict industry guidelines for sanitation and maintenance.
  • Trained new housekeeping team members on best practices in cleaning techniques, contributing to a consistent level of service quality across all rooms.
  • Responded quickly to urgent cleaning requests, demonstrating adaptability while maintaining high standards of cleanliness throughout the property.
  • Contributed to a pleasant guest experience by maintaining clean and well-stocked restroom facilities throughout the property.

Customer Service

Jagpal Singh
12.2022 - 03.2023
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Education

Diploma Of Community Services - Family And Community Services

Australian Health And Science Institute
Blacktown, NSW

Certificate IV - Ageing Support

Australian Health And Science Institute
Blacktown, NSW
09.2024

Year 12 - Humanities

Delhi Public School
Kaithal, India
06.2022

Skills

Customer service

Ongoing and friendly

Flexible schedule

Public speaking

Positive attitude

Team building

Timeline

General Services Officer

Opalhealth Care
01.2024 - Current

Pick and Packer

Quantum Solutions
12.2023 - 01.2024

Hotel Cleaner

Quest Bella Vista
08.2023 - 12.2023

Customer Service

Jagpal Singh
12.2022 - 03.2023

Diploma Of Community Services - Family And Community Services

Australian Health And Science Institute

Certificate IV - Ageing Support

Australian Health And Science Institute

Year 12 - Humanities

Delhi Public School
Manroop Kaur