Margaret Toye
Summary
Dedicated Support Worker from Learning Creative Skills, adept in critical thinking and emotional support, significantly enhanced client wellness and independence. Fostered strong relationships, coordinated essential healthcare, and promoted skill-building, demonstrating a profound impact on client progression and social integration without relying on numerical data.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Learning Creative Skills
01.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Education
No Degree - Certificate III in Individual Support Ageing
Total Training Solution
South Australia 03-2021
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Critical thinking
- Empathy and patience
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of 6 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
- SA Driver's License
- CPR Certification
- Manual Handling Certification
Languages
English
Professional Working
Timeline
Support Worker
Learning Creative Skills
01.2022 - Current
- First Aid Certification
- Basic Life Support Certification (BLS)
- SA Driver's License
- CPR Certification
- Manual Handling Certification
No Degree - Certificate III in Individual Support Ageing
Total Training Solution
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