Mariam Al-Ali
Melbourne,VIC
Overview
2
2
years of professional experience
Work History
Checkout Operator, Supervisor
Mitre 10
11.2020 - 04.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Taught associates to operate cash registers and back up team members during busy periods.
- Mentored new team members on sales software system operation.
- Answered incoming calls to offer information and direct individuals to correct personnel.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Checkout Operator
Countdown Supermarket
12.2019 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Health Science -
Auckland University of Technology
2023
Skills
- Customer Assistance
- Telephone Answering
- Excellent Written and Verbal Communication
- Positive Customer Engagement
- Safety and Cleanliness Standards
- Time Management Skills
- Staff Training
- Health Monitoring
- Communicating with Patient Families
- Clinical Documentation
- Monitor Vital Signs
- Patient Assessments
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Checkout Operator, Supervisor
Mitre 10
11.2020 - 04.2022
Checkout Operator
Countdown Supermarket
12.2019 - 01.2020
Bachelor of Health Science -
Auckland University of Technology