Summary
Overview
Work History
Education
Skills
Languages
Home
Personal Information
Timeline
Generic

Mario Brunori

Hamilton Hill,WA

Summary

My previous and current employment opportunities afford me the skills and experience relevant to my passion in hospitality. My transferable skills include, but are not exclusive to: punctuality, patience, successfully managing and participating in a team, attentiveness (to my team and the customers/patronage), organization and attention to detail (including full adherence and compliance with health and safety and cleanliness expectations). Further to this, my personable character and approach affirm my passion and enthusiasm for this profession. Namely, my personality, including my sense of humor, enable successful leading, management, and participation in a team based approach. I am honest, curious, and authentic in my personal and professional endeavors. I look forward to learning more about a nuanced and quality based approach to hospitality in a bespoke, original and novel space.

Overview

6
6
years of professional experience

Work History

Venue Manager

Clancy's Fish Pub
04.2024 - Current
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
  • Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
  • Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.

Duty Manager

The Quarter Acre Hotel
01.2024 - 04.2024
  • Opening and closing the venue
  • Looking after stock levels and placing orders
  • Responsible for daily closure procedures including but not exclusive to cash handling and preparing the float of the following day
  • Adherence to food hygiene and food safety protocol
  • Successful client liaison and preparation of bespoke events of various nature
  • Ensuring a comfortable and enjoyable experience for new and existing customers to the venue.

Venue Manager

Salt Yard Group
01.2023 - 11.2023
  • Overseeing the whole site operations on day to day basis
  • Weekly stock takes and reporting to be sent to Directors
  • Organizing staffing and security staff schedules
  • Quality control of food and beverages to support the high expectation of the venue and patronage
  • Adherence to food hygiene and food safety protocol
  • Managing weekly orders and being the point of contact with all suppliers
  • Responsible that the budgets are managed and targets hit on a weekly basis
  • Responsible for cash flow and cash management, depositing funds to banks and fair distribution of tips.

Assistant Venue Manager

The Union Bar & Grill - Chiswick
09.2021 - 01.2023
  • Opening and closing the venue
  • Regularly auditing stock
  • Placing orders with suppliers in a timely fashion
  • Customer liaison; supporting the organization of bespoke personal events and successfully handling sensitive information e.g., complaints
  • Organizing staffing and security staff schedules.

Duty Manager

The Union Bar & Grill - Ludgate
09.2018 - 03.2021
  • Inventory for deliveries and successful organization of delivery receipt
  • Mentor and supervise new members of staff in familiarization and continued professional development within the company
  • Successful client liaison and preparation of bespoke events of various natures
  • Responsible for daily closure procedures including but not exclusive to cash handling and preparing the float of the following day.

Education

High School Diploma -

Giorgio Vasari High School - Figline V.no
Italy
07.2018

RSA -

Clear To Work
Perth, WA
11.2023

Unrestricted Approved Manager Certificate -

AHA
Perth, WA
11.2023

Hospitality Hygiene for Food Handlers Course -

Skills

  • Writing and verbal communication
  • Personnel Management
  • Relationship Building
  • Event Promotion
  • Advertising and marketing
  • Menu Planning
  • Service Coordination
  • Cost Control

Languages

Italian
Native or Bilingual
English
Full Professional
Portuguese
Elementary
Spanish
Elementary

Home

Perth, Australia

Personal Information

  • Date of Birth: 09/18/98
  • Gender: Male
  • Nationality: Italian

Timeline

Venue Manager

Clancy's Fish Pub
04.2024 - Current

Duty Manager

The Quarter Acre Hotel
01.2024 - 04.2024

Venue Manager

Salt Yard Group
01.2023 - 11.2023

Assistant Venue Manager

The Union Bar & Grill - Chiswick
09.2021 - 01.2023

Duty Manager

The Union Bar & Grill - Ludgate
09.2018 - 03.2021

High School Diploma -

Giorgio Vasari High School - Figline V.no

RSA -

Clear To Work

Unrestricted Approved Manager Certificate -

AHA

Hospitality Hygiene for Food Handlers Course -

Mario Brunori