Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark butcher

Wollongong,New South Wales

Summary

Dynamic Bottle Shop Manager at Royal Hotel Nambour with expertise in employee training and merchandising strategies. Successfully implemented promotional events that significantly boosted sales and optimized inventory management to enhance product availability. Known for fostering customer loyalty through effective complaint resolution and maintaining a clean, safe environment for patrons.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Bottle Shop Manager

Royal Hotel Nambour
07.2004 - 04.2025
  • Developed precise job descriptions and performance metrics to set clear staff expectations.
  • Implemented promotional events and dynamic product displays, resulting in boosted sales.
  • Ensured a clean, safe environment for patrons by strictly enforcing company policies.
  • Addressed customer complaints swiftly, fostering increased loyalty and repeat purchases.
  • Optimized inventory management to maintain product availability and mitigate loss risks.
  • Supervised cash handling processes, leading to a notable decrease in reconciliation discrepancies.
  • Analyzed sales trends to adapt merchandise orders according to seasonal shifts and market demands.

Education

High School Diploma -

Keira Boys High School
Wollongong, NSW
11.1979

Skills

  • Employee training
  • Merchandising strategies
  • Store maintenance
  • Promotional planning

Certification

Responsible service of alcohol...

1st aid certificate..

Truck licence..

Timeline

Bottle Shop Manager

Royal Hotel Nambour
07.2004 - 04.2025

High School Diploma -

Keira Boys High School

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Mark butcher