Mark Kvackaj

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Kept clients engaged in social networks and communities for personal health and growth.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.

Cared for mum in palliative Care at home

full time

delivering milk and dairy products

picking orders in cool room

cash handling

• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Navigated efficiently through various routes for timely food deliveries.
• Followed traffic laws during delivery for safety of pedestrians and other vehicles.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Verified orders prior to completing deliveries to avoid customer complaints.

Become a leading hand

opened up factory at 4am

sorted city and country runs

picking and packing orders for next day delivery

loading trucks for next day deliveries

cash handling

Multi drop milk deliveries around Melbourne and Geelong

light rigid vehicle

cash van sales

cool room duties

picking orders

Working in -18 degrees cels freezer

inwards and despatch of stock nationwide

conducting stocktake every morning

forklift receiving

pallet control

picking and sorting orders

Driver light rigid license

delivering milk and dairy products

picking orders in cool room

cash handling and C.O.D

Driver light rigid licence

delivering frozen food and dry goods locally

receiving stock

placing orders

loading and unloading trucks

organising delivery trucks

cash handling

general office duties as required

Assembling and delivering furniture in light truck

general storeman duties

placing orders

receiving stock

cash handling

undertaking stockake

answering the phone and taking customers enquirit's

Driving 1 tonne van

forklift driving

unloading and loading trucks

sorting and weighing freight

received and dispatched goods at sorting bay

handled dangerous goods at sorting bay