Mark Shepherd
Warilla,Australia
Summary
After spending most of my life in operating heavy machinery I knew it was time for a change. So I move over to the disability sector. It has been the best decision I've ever made. I work with Children and clients with high behaviours and all other various personalities and I found it to be the most rewarding role I've ever had. Over the short time in this career I've proven my self as a caring and reliable staff member who put the clients needs first.
Overview
6
6
years of professional experience
Work History
DISABILITY SUPPORT WORKER
The Disability Trust
Illawarra, NSW
06.2024 - Current
- Prepared nutritious meals tailored to individual dietary requirements for clients.
- Provided high-level physical support by lifting and moving clients as needed.
- Assisted clients in achieving personal goals through targeted skill-building activities.
- Conducted assessments of client needs to identify improvement areas in care plans.
- Kept detailed logs of client behaviors, actions taken, and incidents reported.
- Developed strong rapport with clients, fostering trust through consistent empathy.
- Communicated effectively with family members regarding client updates and concerns.
- Managed medications under strict supervision to ensure adherence to treatment plans.
- Supported individuals with disabilities in daily living activities and personal care.
- Collaborated with healthcare professionals to create tailored care plans.
- Documented client progress and reported changes in behavior or health status.
- Trained new staff on best practices for disability support services.
- Ensured compliance with safety protocols and caregiving standards set by the organization.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Transported clients to appointments, social events, and other activities as needed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Encouraged independence by teaching skills needed for everyday life.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Administered medication according to doctor's orders and monitored side effects.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Lifted, moved, and adjusted clients to ambulate individuals for diverse needs.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Developed strategies to help individuals cope with their disability.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Organized recreational and educational activities for clients according to individual needs.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Reported concerns to nurse supervisor to promote optimal care.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Administered medication to patients according to strict schedules.
- Documented services and collected required data for evaluation.
- Supervised other workers and caregivers providing services to clients.
UNDERGROUND MINING OPERATOR
MSPIMS Group
Appin West
01.2023 - Current
- Spraying seals
- Tailgate process work
- EIMCO, ED7 & ED10 operations
- Road works
- Air track operations
- Hand bolters
- Coal tram operation
- Long wall moves
- Long wall production trained
- All duties to support longwall retreat
UNDERGROUND MINING OPERATOR
Workpac Group
Appin West
06.2020 - 01.2021
- Spraying seals
- Tailgate process work
- EIMCO operations
- Road works
- All duties to support longwall retreat
Education
High School Diploma -
Corrimal High School
Wollongong, NSWSkills
- Medication management
- Meal preparation
- Client assessment
- Behaviour management
- Currently studying certificate III in Individual support
- Personal care
Timeline
DISABILITY SUPPORT WORKER
The Disability Trust
06.2024 - Current
UNDERGROUND MINING OPERATOR
MSPIMS Group
01.2023 - Current
UNDERGROUND MINING OPERATOR
Workpac Group
06.2020 - 01.2021
High School Diploma -
Corrimal High School