Matthew Guile
Bullsbrook,WA
Summary
With over 20 years of experience in various retail and leadership roles across metropolitan and regional Western Australia, I excel at building strong relationships within businesses and communities. I find immense satisfaction in this passion. Currently residing in Bullsbrook with my wife and four children, we actively contribute to our community by volunteering with St John WA and supporting our children's school and sporting commitments. As the Assistant Regional Manager with St John WA, I have gained valuable exposure to acting as a Regional Manager. This allows me to leverage my extensive volunteer leadership experience and apply it to business development, people engagement, and professional management. I have successfully led in a regional and remote area, particularly in governance and emergency management.
Overview
15
15
years of professional experience
Work History
REGIONAL MANAGER
St John WA
01.2024 - Current
- Lead and manage the Region in an efficient and effective manner: including human resource, administration and financial management responsibilities
- Provide strong leadership to and management of volunteers and career staff across the region
- Support and develop the volunteer model to ensure ambulance service delivery and training outcomes are achieved
- Engage with key stakeholders to develop plans, projects, reports and evaluation of programs
- Ensure effective relationships are maintained with key stakeholders
- Maintain strong relationships with local emergency partners including WA Police and DFES and represent St John on local bodies
- Engage with local government agencies to develop support for St John and sub centre activities and address any issues of concern
- Develop regional, district and local level strategic partnerships with Health Service providers in the region
- Identify service priorities and deliverables and develop plans to achieve required outcomes
- Develop relationships with First Nations Organisations and Health Services Providers and assist in implementation of St John Reconciliation Action Plan in the region.
COUNTRY MANAGER – STATE OPERATIONS CENTRE (Relief)
St John WA
03.2022 - Current
- This role was newly created in late 2021, as one of three (3) key leadership roles within the State Operations 000 Call Centre
- Engaged on a casual basis to fill 12-hour day or night shifts, as vacancies occur
- Responsible for overseeing country crew operations, focusing on the wellbeing and support of country crews, and acting as ambulance commander during large-scale incidents.
ASSISTANT REGIONAL MANAGER
St John WA
03.2018 - Current
- I liaise with sub centres and career teams to coordinate staff, equipment and vehicles to ensure operational requirements are met
- Provided strong leadership to and management of volunteers and career staff within the region
- Managed the region in an efficient and effective manner
- This includes human resources, financial and people development, building a culture of autonomy and independence within sub centre committees (whilst providing a regular and high level of support) and leadership during mass casualty incidents
- I am effective in building key relationships with key stakeholders including WACHS, DFES, WAPOL, RFDS, other health service providers, local government agencies and local community and business groups.
Store Manager
Storage King Midland
01.2017 - 02.2018
Store Manager
Spotlight Midland
05.2016 - 01.2017
Merchandise Manager
Masters Home Improvements
03.2015 - 04.2016
Store Manager
Repco Kelmscott
06.2014 - 03.2015
Store Manager
Moora IGA
02.2014 - 05.2014
Activities Coordinator
Karri Valley Resort
08.2010 - 03.2014
Store Manager
Target Country Manjimup
03.2011 - 02.2014
Site Manager
Gull Petroleum
02.2010 - 07.2010
Store Manager
Supa IGA
07.2009 - 02.2010
Education
Course - Lead With Heart - Courageous Conversations
St John WA
05.2024
Course - The Power of The Hour - Time Management Essentials
St John WA
04.2024
Course - Managing Challenging Relationships At Work
St John WA
10.2021
Course - Giving And Receiving Feedback
St John WA
09.2020
Course - Emotional Intelligence
St John WA
05.2019
Course - Be A Coach
St John WA
04.2019
Skills
- Notable leadership experience in an Emergency Services environment, in both an operational and a management capacity
- Leading and managing a large volunteer workforce, including committee governance and project management
- Key strengths include building and maintaining stakeholder relationships, negotiation, mentoring and conflict resolution
- Able to work independently or as part of a team
- Noted ability to build rapport with staff and customers, from senior leadership to operational level
- Knowledge and practical application of Human Resources practices, from recruitment through to performance management processes
- Leading incident investigations with outcomes aligned to ensuring a safe and culturally respectful workplace
- Practical experience in planning and managing budgets, with a focus on continual improvement
- Strong computer skills with proficiency in Microsoft Office Suite and multiple in-house St John WA databases
Accreditationstraining
- Current “C” Class Driver’s License, WADL: 4411413
- St John WA Ambulance Commander Course, 2018-01-01
- Emotional Intelligence, 2019-01-01
- Be a Coach, 2019-01-01
- Giving & Receiving Feedback, 2019-01-01
- Gatekeeper Suicide Prevention Training, 2019-01-01
- Certificate II in Public Safety (SES Rescue), 2008-01-01
- Follow defined OHS Policies & Procedures, 467087
- Search as a Member of a Land Search Team, 467078
- Protect and Preserve Incident Scene, 467082
Recognition
- 15 year volunteer service / 5 year paid service – St John WA, 2023
- Storage King WA – Most Improved Store, 2017
- Volunteer Story – St John Ambulance, 2017
- Commendation – Shire of Manjimup Premier’s Australia Day Active Citizenship Award, 2014
- Referee of the Year, Championship League – South West Soccer Association, 2013
- Leadership Award – Target, April 2013
- Nominee – Target Australia Rondel Awards 2013, Community Leadership Category
- Finalist – Target Australia Rondel Awards 2012, Community Category
- Finalist – St John Ambulance Volunteer of the Year 2012
Volunteer Experience
- St John WA, Volunteer Ambulance Officer, 2008-01-01, 9999-12-31, Augusta, Bullsbrook, Bindoon
- St John WA, Volunteer Ambulance Officer, 2008-01-01, 9999-12-31, Manjimup, Moora, Pemberton, Australind, Dawesville, Pinjarra
- St John WA, Chairperson, 2011-01-01, 2014-12-31, Pemberton
- St John WA, Chairperson, 2017-01-01, 2018-12-31, Bullsbrook
- St John WA, Committee Member, 2009-01-01, 2014-12-31
- St John WA, Committee Member, 2017-01-01, 2018-12-31
- St John WA, Sub Centre Trainer, Volunteer Development Officer, 2011-01-01, 2017-12-31
- Bullsbrook Basketball Association Inc, President, 2023-01-01, 9999-12-31
- Bullsbrook Basketball Association Inc, Registrar, 2018-01-01, 9999-12-31
- Bullsbrook Basketball Association Inc, Secretary, 2022-01-01, 9999-12-31
- Swan Districts Tee-Ball Association Inc, President, 2015-01-01, 2017-12-31
- Swan Districts Tee-Ball Association Inc, Level 2 Umpire, 2015-01-01, 2017-12-31
- State Emergency Service, SES Manjimup Unit, 2008-01-01, 2014-12-31
- State Emergency Service, Unit Treasurer, 2009-01-01, 2014-12-31
- State Emergency Service, Search Team Member, Fire Fighting Operations Team Member, 2008-01-01, 2014-12-31
- Hockey WA, Hockey WA – Umpire, 1998-01-01, 9999-12-31
- Hockey WA, Hockey WA – Umpire Coach & Technical Official, 1998-01-01, 2017-12-31
- Mortlock Hockey Association, Umpire, 2015-01-01, 2019-12-31
- Central Midlands Hockey Association, Umpire, Umpire Coach, 2014-01-01, 2014-12-31
- Warren Women’s Hockey Association, Umpire, Umpire Coach, 2009-01-01, 2013-12-31
- Football Federation Australia, Referee Level 4 – Football West, 2012-01-01, 2016-12-31
- Football Federation Australia, Referee, 2009-01-01, 2010-12-31
- Football Federation Australia, Referee Coordinator, 2009-01-01, 2010-12-31
References
- Craig Spencer, Regional Manager – Wheatbelt, St John WA, 0418 175 512, Craig.Spencer@stjohnwa.com.au
- Kevin Blake, Regional Manager – Midwest, St John WA, 0415 428 635, Kevin.Blake@stjohnwa.com.au
Timeline
REGIONAL MANAGER
St John WA
01.2024 - Current
COUNTRY MANAGER – STATE OPERATIONS CENTRE (Relief)
St John WA
03.2022 - Current
ASSISTANT REGIONAL MANAGER
St John WA
03.2018 - Current
Store Manager
Storage King Midland
01.2017 - 02.2018
Store Manager
Spotlight Midland
05.2016 - 01.2017
Merchandise Manager
Masters Home Improvements
03.2015 - 04.2016
Store Manager
Repco Kelmscott
06.2014 - 03.2015
Store Manager
Moora IGA
02.2014 - 05.2014
Store Manager
Target Country Manjimup
03.2011 - 02.2014
Activities Coordinator
Karri Valley Resort
08.2010 - 03.2014
Site Manager
Gull Petroleum
02.2010 - 07.2010
Store Manager
Supa IGA
07.2009 - 02.2010
Course - Lead With Heart - Courageous Conversations
St John WA
Course - The Power of The Hour - Time Management Essentials
St John WA
Course - Managing Challenging Relationships At Work
St John WA
Course - Giving And Receiving Feedback
St John WA
Course - Emotional Intelligence
St John WA
Course - Be A Coach
St John WA
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