Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Matylda Wells

Matylda Wells

Queanbeyan,NSW

Summary

Creative and enthusiastic College student with strong organizational skills and communication with others. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Intersport
04.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.

Food Service Team Member

McDonald's
03.2023 - 06.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

Erindale College
Wanniassa, ACT
11.2024

Karabar High School
Queanbeyan, NSW
11.2022

Skills

  • Processing Payments
  • Opening and Closing Procedures
  • Sales Expertise
  • Customer Assistance
  • Adaptable and Flexible
  • Complex Problem-Solving
  • Visual Merchandising
  • Point of Sale Operation
  • Cash Handling

Accomplishments

  • First grade for Tuggeranong Football Club - 2024
  • Captain of Monaro Panthers - 2020
  • Talented Sports Program at Erindale - 2023/Current
  • House Captain at Queanbeyan Public School - 2019
  • Top Kid (High achieving student) at Karabar High School - 2021/2023
  • u18s Grand Final champions at Bellamonaro Football Club - 2022
  • Captain of Bellamonaro - 2022

Timeline

Food Service Team Member

McDonald's
03.2023 - 06.2023

Sales Assistant

Intersport
04.2022 - Current

Erindale College

Karabar High School
Matylda Wells