Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Megan Brown

Armstrong Creek,Victoria
Megan Brown

Summary

I have been an employee of Woolworths supermarkets for the last 19 years. I still currently work for Woolworths but I am now seeking a career change. My time at Woolworths has seen me work across multiple departments and take on a variety of different roles. Showing adaptability, willingness to learn new skills and further my own personal development.

More recently my focus has turned to motherhood as I am a mother of two school aged boys. I feel becoming a mother has allowed me to experience life in a whole new way, and allowed me to view many of life's experiences with a different perspective. I have has always been an advocate for mental health and due to the many new challenges of parenthood I began researching how best to support not only my children's mental health and well-being but my own. I myself have ADHD, so this in itself has its own unique challenges but never stops me from challenging myself. I read books some of which include but are not limited to 'The Whole-Brain Child by Daniel J. Siegel, M.D and Tina Payne Bryson, Ph.D.' And 'Aware by Daniel J. Siegel, M.D'. As well consulting Occupational Therapists and psychologists on ways best to approach the problems we were having and how best to implement solutions in our own home. Through the research I gathered I was able to create activities and routines for myself and my children, to enable us to approach each day with more confidence and the ability to quickly work through problems as they arose, allowing our day to flow more smoothly.

All of these skills I believe are transferable to the work environment and enable me troubleshoot on the go and move through my day with confidence.

I would be grateful for and look forward to the opportunity to start a new career and passion.

Overview

19
years of professional experience

Work History

Woolworths Group
Newcomb, VIC

Service Supervisor
05.2005 - Current

Job overview

  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Approached browsing customers to initiate conversations and to determine if assistance is needed
  • Supported loss prevention goals by monitoring shopper behaviour.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supervised a small team of staff to close the store, requiring efficient team work and time management
  • Balanced and organised cash register by handling cash, counting change and storing coupons.
  • Support fellow team members
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Education

Matthew Flinders Girls Secondary College
Geelong, VIC

High School Diploma
11.2008

Skills

  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Attention to Detail
  • Positive Relationship Building
  • Team Supervision
  • Detail-Oriented
  • Computer Skills
  • Proficient Time Management Skills
  • Adept in Team Work as well as Working Alone
  • Supporting learning objectives through personalized and small group assistance
  • Delivering personalized education, behavioral and emotional support to individuals to enable positive learning outcomes
  • Maximized receptive learning by educating individuals using hands-on instructional techniques
  • Honest and Dependable
  • Creative Thinking
  • Building Customer Relationships and Loyalty

Timeline

Service Supervisor

Woolworths Group
05.2005 - Current

Matthew Flinders Girls Secondary College

High School Diploma
Megan Brown