Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Megan Saunders

Birkdale

Summary

Hard-working and motivated full-time student with over three years of experience in the customer service and retail industry. Currently pursuing a Bachelor of Fine Arts, with a deep passion for creativity and community engagement. Actively volunteered at the Mind, Body, and Spirit Festival. Eager to find opportunities that challenge interpersonal skills and allow for the utilization of language abilities in educational or artistic endeavors, supporting diverse and dynamic experiences.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Anaconda
05.2022 - Current
  • Proficient in building and maintaining strong customer relationships, driving repeat business and loyalty
  • Communication Skills: Strong verbal communication skills, including active listening, clear articulation, and the ability to handle customer inquiries, complaints, and feedback professionally
  • Knowledge of sales strategies, including upselling, cross-selling, and product recommendations to increase sales
  • Ability to work well within a team, supporting colleagues, and contributing to a positive work environment
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Volunteer

Mind, Body, Spirit Festival
02.2021 - 02.2023
  • Company Overview: Annual festival - Volunteer since 2021
  • Helping with the promotion of workshops, sessions, or products, encouraging participation and enhancing the overall festival experience
  • Working effectively with other volunteers, coordinators, and presenters to ensure the event's success
  • Displaying a deep understanding and care for the emotional and spiritual needs of attendees, creating a supportive and nurturing space
  • Ability to engage with festival attendees, providing information, answering questions, and ensuring a welcoming atmosphere
  • Annual festival - Volunteer since 2021

Education

Bachelor's Degree - Fine Arts

Griffith University Southbank - College of Art & Design
Brisbane, QLD
06-2025

Diploma - Visual Arts

Tafe Queensland
01.2020

High School Or Equivalent -

Don Bosco College
01.2018

Skills

  • Customer Relationship Management
  • Communication Skills
  • Sales Strategies
  • Teamwork
  • Customer Service
  • Cultural Adaptability
  • Goal oriented
  • Cash handling
  • Stock management
  • Relationship building
  • Point of sale operation
  • Display building
  • Team collaboration
  • Task prioritization
  • Upselling strategies
  • Returns and exchanges
  • Customer service

Languages

Dutch
Native or Bilingual
French
Limited Working
German
Limited Working

Timeline

Sales Assistant

Anaconda
05.2022 - Current

Volunteer

Mind, Body, Spirit Festival
02.2021 - 02.2023

Diploma - Visual Arts

Tafe Queensland

Bachelor's Degree - Fine Arts

Griffith University Southbank - College of Art & Design

High School Or Equivalent -

Don Bosco College

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Megan Saunders