Megan Wrensted
Tom Price,WA
Summary
Hardworking, caring and passionate job seeker with strong organizational skills eager to secure entry-level Teacher Aide position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Be Kirvi Surf Shop
2022.06 - 2024.02
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed transactions accurately while maintaining high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
Bar Server
Southerly's Tavern
2021.11 - 2023.05
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Handled customer complaints professionally, resolving issues in timely manner to maintain guest satisfaction.
- Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
- Assisted in employee training initiatives, mentoring new hires on proper serving techniques and company policies.
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.
- Strengthened relationships with regular patrons through personalized interactions while maintaining professional boundaries.
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Assistant Manager
Dongara Newsagency
2016.01 - 2021.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Nagle Catholic College
Geraldton, WA12.2005
Skills
- Strong organization and time management skills
- Strong communicator
- Patient and Enthusiastic
- Critical thinker and problem solver
- Creativity and Innovation
- Positive Reinforcement
- Calm and Patient Demeanor
- Flexible and Adaptable
- Works well with a team
Timeline
Sales Assistant
Be Kirvi Surf Shop
2022.06 - 2024.02
Bar Server
Southerly's Tavern
2021.11 - 2023.05
Assistant Manager
Dongara Newsagency
2016.01 - 2021.06
High School Diploma -
Nagle Catholic College
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