Mehtaab Gill
Melbourne,VIC
Summary
Enthusiastic and dedicated student with a passion for customer service and the retail industry. Possesses excellent communication and interpersonal skills developed through various academic and extracurricular activities. Quick learner with a keen interest in fashion and sport. Easy-going and reliable with a very positive attitude and outlook.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
Cotton On Group
11.2021 - 11.2023
- Increased sales by providing exceptional customer service
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
- Recommended complementary purchases to customers, increasing revenue.
- Collaborated with team members to achieve monthly sales targets and objectives.
Sandwich Artist
Subway
03.2019 - 04.2022
- Enhanced customer satisfaction by providing exceptional service and recommendations
- Maintained a clean and organized workspace, adhering to sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Met KPI's with upselling of add-ons
- Trained new employees on company policies and procedures.
Customer Service Representative
Zone Laser Tag
09.2018 - 01.2022
- Hosted birthday parties for children of all ages, ran laser tag games and tournaments.
- Ensured stock levels were maintained and displayed in an aesthetically pleasing manner.
- Responsible for food preparation for parties and running the cafe at the premises alone.
Education
Bachelors - Health
Latrobe University
Skills
- POS Terminal Operation
- Returns processing
- Time management
- Interpersonal skills
- Reliability
- Positive attitude
References
- Roxanna Rashidkhani (Cotton On): 0493391739
- Anne Richards (Zone Laser Tag): 0432920014
Timeline
Retail Sales Assistant
Cotton On Group
11.2021 - 11.2023
Sandwich Artist
Subway
03.2019 - 04.2022
Customer Service Representative
Zone Laser Tag
09.2018 - 01.2022
Bachelors - Health
Latrobe University
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