Melanie Gorst
Rutherford,NSW
Summary
I am a reliable, hands on learner who has proven my dedication and commitment to safety within the workplace and adherence to policies and procedures. In cases where I have identified risks (or potential risks), I have taken action to report them and/or take necessary precautions to minimise or eliminate them using the most effective control measure(s) available for the situation at hand. I am excited at the prospect of gaining a Traineeship in the safety focussed Mining Industry as a Dump Truck Operator. I am eager to leverage my strong work ethic and transferrable skills (noted below) and commit whole heartedly to the training required for the entirety of the course duration. I will enthusiastically dedicate my time and ability to successfully complete my Traineeship to gain experience in a teamwork-orientated, challenging and rewarding environment where everyone has the common goal of supporting efficient mining operations with a primary focus on safety in the workplace.
Overview
13
13
years of professional experience
Work History
School Learning Support Officer/School Administration Officer
Department Of Education - Full Time
02.2023 - Current
- I strictly adhere to all policies, safety procedures and regulations to maximise the safety of our students, staff, visitors and contractors.
- Work under the direction of the teacher to support students with diverse needs and disabilities to create an inclusive learning environment.
- Open communication methods that foster beneficial dialogue with all parties to enhance efficiency and morale.
- Prioritise and execute tasks to meet deadlines.
School Learning Support Officer
Department Of Education - Full Time
01.2022 - 12.2022
- Tasks and responsibilities as above for Maitland Grossmann High School.
Customer Service Officer
GreaterBank - Full Time
02.2011 - 12.2021
- Processed transactions efficiently and accurately whilst ensuring strict compliance with GreaterBanks policies and regulatory requirements.
- I assisted with implementing sales strategies, contributing to overall growth of the business. I supported managers by completing administrative tasks and reporting on KPIs. I trained new employees and collaborated with existing collegues to streamline processes and improve branch operations.
Achievements
- I met and exceeded my individual KPIs, which in turn contributed to the success of branch KPIs. For this achievement I was promoted to the 'Elite Performers Program' which awarded me an annual payrise of 3.5% above EA.
Education
Year 12 - Higher School Certificate
St Josephs College
Lochinvar11.1992
Skills
- Demonstrated commitment to workplace safety with no negative incidents or issues
- Proven time management skills to prioritise and complete tasks on time
- Technology and digital literacy and adaptability
- Exceptional communication skills with all customers via all communication methods
- Flexibility to adapt to change
- Collaboration, contribution and input to team tasks
- Analysing and resolving problems
- Ability to maintain focus despite distractions
- 0 demerit points on Unrestricted NSW Car Licence with 30 years experience driving a manual motor vehicle
Certificates and Courses
- Provide Cardiopulmonary Resuscitation HLTAID009 (exp 2025)
- Provide Basic Emergency Life Support HLTAID010 (exp 2025)
- Provide First Aid HLTAID011 (exp 2025)
- Workplace Health and Safety Induction – DoE (exp 2122)
- Aboriginal Culture Education - DoE (exp 2025)
- Anaphylaxis in Schools – DoE (exp 2026)
- e-Emergency Care – DoE (exp 2025)
- Anti-Racism Policy - DoE (exp 2026)
- Positive Partnerships in Communication - DoE
- Positive Partnerships in Wellbeing and Resilience - DoE
Timeline
School Learning Support Officer/School Administration Officer
Department Of Education - Full Time
02.2023 - Current
School Learning Support Officer
Department Of Education - Full Time
01.2022 - 12.2022
Customer Service Officer
GreaterBank - Full Time
02.2011 - 12.2021
Year 12 - Higher School Certificate
St Josephs College
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