Melinda Byrne
Grovedale,Victoria
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my barista expertise and problem-solving abilities at Uncommon Grind Cafe and Lyrebird Village. Achieved significant menu improvements and cost efficiencies, demonstrating adaptability and a commitment to excellence. My leadership ensured health compliance and fostered a culture of continuous professional development among staff.
Overview
10
10
years of professional experience
Work History
Cafe Owner/Manager of Operations
Uncommon Grind Cafe
11.2019 - 08.2024
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
Assistant Head Cook
Lyrebird Village for THE Aged
03.2014 - 01.2017
- Collaborated with Head Cook to plan and execute diverse menus that satisfied various dietary preferences and requirements.
- Expedited food service during peak hours by prioritizing tasks effectively and maintaining communication with other kitchen staff members.
- Our Aged Care facility opened a cafe in the time I was there and was involved with running it from a start up.
- Lyrebird Village was a 150 bed facility with a Main Kitchen and three satellite kitchens.
Education
High School Diploma -
Pakenham Secondary College
Pakenham, VICSkills
Barista skills
Food safety knowledge
Health and safety compliance
Social Media Marketing
Menu development
Staff hiring
Problem-solving abilities
Reliable and Responsible
Excellent Communication
Adaptability and Flexibility
Multitasking Abilities
Customer Satisfaction
Timeline
Cafe Owner/Manager of Operations
Uncommon Grind Cafe
11.2019 - 08.2024
Assistant Head Cook
Lyrebird Village for THE Aged
03.2014 - 01.2017
High School Diploma -
Pakenham Secondary College
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