Meline EKOLLO--BORGHESE
WHV | Drivers License | RSA - CR132600,| Melbourne
Summary
I flew from France to Australia to travel and learn english but I discovered during my year jobs in hospitality and food service. I quickly became passionate of the guest service in the luxury universe. I'm Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant
Sofitel Melbourne on Collins
Melbourne, VIC
02.2024 - Current
- Greeted guests and provided excellent customer service.
- Filled and served various beverages for customers.
- Provision of friendly and efficient service that meets the guests expectations and brand standards.
- Adhered strictly to hygiene practices while handling food items or serving customers.
Food and Beverage Attendant
Pullman Melbourne Albert Park
Melbourne, VIC
02.2024 - Current
- Managed multiple tasks simultaneously while providing excellent customer service.
- Recorded orders accurately into the Point of Sale system.
- Provided exceptional service to high volume of daily customers.
- Worked with kitchen staff to ensure adequate levels of food supplies were available for service during events.
- Assisted in setting up banquet tables and chairs for events.
Food and Beverage Attendant
Sofitel Brisbane
Brisbane , QLD
08.2023 - 12.2023
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests or inquiries made by guests or other employees.
- Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
- Keep tables and service areas clean and tidy as per procedure manual.
- Ensure all food and beverage requirements are delivered on time and as specified.
Farm Hand
Flegler Group
Tully, QLD
03.2023 - 06.2023
- Assembled cartons, crates and containers to prepare for shipping.
- Weighed or counted bananas for distribution to conform to company standards.
- Sprayed solution for prevent weed growth in banana fields
- Inspected and sorted bananas according to type, size or coloring.
Cafe Worker
St George’s Bakehouse
North Adelaide, SA
03.2023 - 03.2023
- Interacted with customers and offered assistance
- Presented food and beverages to guests at tables.
- Operated industrial dishwasher to wash glassware and utensils.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Manufacturing Operator
Eligor
Izernore, FRANCE
10.2022 - 12.2022
- Assembly of miniature car/truck of collection
- Meticulous assembly work piece by piece
- Inspection and manual touch-up paint
- Requires a lot of time, patience and precision
Systems and Networks Technician - Apprenticeship
Grosfillex
Montreal-la-Cluse, FRANCE
10.2021 - 10.2022
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Imaged OS and software deployments throughout system and addressed implementation concerns.
- Active directory Administration : Created new accounts, reset passwords and configured access to servers and file management software for users.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
IT Technician - APPRENTICESHIP
Grosfillex
Montreal-la-Cluse, FRANCE
09.2019 - 09.2021
- GLPI : Ticketing service and IT asset management tool implementation
- Used Active Directory to automate settings and changes to end-user computers, drive mappings and desktop configurations.
- Responded to user requests for service by troubleshooting problems and helping to develop solutions.
Education
Avanced Diploma - Senior Systems And Networks Technician
AFPA
Venissieux - FRANCE10.2022
Advanced Diploma - Level - Digital System Networks And Communication
AFPMA
Peronnas - FRANCE2021
High School Diploma -
Arbez Carme High School
Bellignat - FRANCE2019
Skills
- Barista
- Customer Services
- Teamwork and Collaboration
- Multitasking and Prioritization
- Fast learner and strong ability to adapt
- Liquor, Wine, and Food Service
- Service Quality
- Food safety knowledge
Languages
French
Native/ Bilingual
English
Professional
Timeline
Food and Beverage Attendant
Sofitel Melbourne on Collins
02.2024 - Current
Food and Beverage Attendant
Pullman Melbourne Albert Park
02.2024 - Current
Food and Beverage Attendant
Sofitel Brisbane
08.2023 - 12.2023
Farm Hand
Flegler Group
03.2023 - 06.2023
Cafe Worker
St George’s Bakehouse
03.2023 - 03.2023
Manufacturing Operator
Eligor
10.2022 - 12.2022
Systems and Networks Technician - Apprenticeship
Grosfillex
10.2021 - 10.2022
IT Technician - APPRENTICESHIP
Grosfillex
09.2019 - 09.2021
Avanced Diploma - Senior Systems And Networks Technician
AFPA
Advanced Diploma - Level - Digital System Networks And Communication
AFPMA
High School Diploma -
Arbez Carme High School
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