Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
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Coco Barassi

North Sydney,Australia

Summary

A proactive member of the KFC Australia team, I excelled in delivering exceptional customer service and efficiently managing transactions. Skilled in POS system operation and adept at resolving customer complaints, I contributed to a significant improvement in customer satisfaction. My commitment to maintaining high standards of cleanliness and organization ensured a safe and welcoming environment for both customers and colleagues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Servive Team Member

KFC Australia
05.2022 - Current
  • Greet and assist customers with their orders, ensuring a friendly and efficient service experience.
  • Operate the cash register, handle transactions, and manage cash accurately.
  • Prepare and package food items according to KFC's quality standards and hygiene protocols.
  • Maintain cleanliness and organization of the dining area, kitchen, and restrooms.
  • Address customer inquiries and resolve complaints promptly and professionally.
  • Collaborate with team members to ensure smooth operations during peak hours.
  • Adhere to all safety and health regulations to provide a safe environment for customers and staff.



Education

Higher School Certificate -

Willoughby Girls High School
Sydney, NSW
01-2024

Skills

  • POS system operation
  • Cash handling
  • Customer focus
  • Customer service
  • Customer complaint resolution

Interests

  • Lego Building
  • Skiing and Snowboarding
  • Netball
  • Coding and Programming

Certification

  • Responsible Service of Alcohol (RSA)
  • Responsible Service of Gambling (RSG)
  • First Aid

Timeline

Customer Servive Team Member

KFC Australia
05.2022 - Current

Higher School Certificate -

Willoughby Girls High School

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Coco Barassi