Melissa Doble

• Provided bar service and gaming-floor assistance, including TAB, Keno and Electronic Betting Terminals (EBTs).
• Worked across bar, gaming, reception, membership administration, café, restaurant and functions according to operational requirements.
• Managed member enquiries, processed membership applications and renewals, and maintained reception and general administration records.
• Ensured compliance with Responsible Service of Alcohol regulations, patron monitoring and marshalling duties; drove the courtesy bus for members and guests.
• Covered Front of House Supervisor duties in the restaurant during staff leave.
• Processed cash transactions at point of sale, EFTPOS and point-of-sale transactions and responded to customer concerns across the club.

• Provided table and counter service, took orders and served meals in a high-volume environment.
• Operated electronic tills, handled cash, prepared coffee, took telephone orders, and supported catering functions to ensure efficient service.
• Monitored floor operations, prioritizing seating, reservations, and workload distribution.
• Assisted chefs with basic prep, plating, and kitchen setup for lunch and dinner service.

• Drove the courtesy bus, cleaned the pub and serviced upstairs accommodation approximately 2–3 days per week alongside regular bar shifts.
• Operated EFTPOS and SENPOS tills, handled cash, restocked fridges, changed kegs, and collected glassware to ensure smooth bar operations.
• Executed opening and closing procedures while ensuring compliance with RSA and RCG regulations to maintain a safe environment.

• Operated electronic tills prepared coffee to ensure customer satisfaction.
• Assisted with functions and catering, set up the dining room, cleaned, and presented the venue for optimal guest experience.
• Delivered attentive table service, anticipating guest needs and resolving concerns promptly.
• Accurately entered orders in POS systems and coordinated timing with kitchen staff.
• Presented menu items clearly, highlighting specials, ingredients, and preparation details.

• Took orders and served meals while operating cash register and handling cash transactions to ensure efficient service.
• Prepared ingredients for meals in a fast-paced kitchen environment., customer service, cleaning and general restaurant duties.
• Delivered attentive table service, taking accurate orders and ensuring timely meal delivery.
• Coordinated with kitchen staff to verify order details and resolve special requests promptly.
• Maintained clean dining areas, resetting tables and preparing service stations between guests.

• Managed front desk operations, telephone enquiries, appointment scheduling, quotations, filing, stock ordering and showroom sales.
• Managed multi-line phone system, routed inquiries, and resolved visitor needs with professionalism.
• Coordinated front desk operations, including scheduling, mail distribution, and daily office organization.
• Greeted customers and vendors, verified appointments, and maintained secure reception area access.

• Delivered customer service and showroom sales, operated EFTPOS and cash register, and facilitated presentation and promotional activities to enhance customer engagement.
• Advised clients on premium eyewear selections using strong product knowledge and style recommendations.
• Built repeat business through personalized clienteling and attentive after-sales follow-up.
• Drove sales performance by converting consultations into tailored purchase solutions.

• Delivered table service, took orders, served meals, processed cash transactions, and assisted with food preparation and cleaning to enhance dining experience.
• Set up and reset tables according to service standards and restaurant presentation guidelines.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Inspected dishes and utensils for cleanliness.

Awarded

Completed

• Australian Tertiary Admission Rank (ATAR) - 94/99.95