Meliza Rai
Mernda,VIC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Assistant
Kikki.K , Fine-Day, All Kinds
11.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively participating in staff training sessions.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Prioritized helping customers over completing other routine tasks in store.
- Actively engaged customers to provide general assistance and information on store merchandise.
Volunteer
Mernda Central College
02.2023 - 10.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
Education
Associate of Science - Aerospace Engineering
RMIT University
Melbourne, VIC2029
VCE -
Mernda Central College
Mernda 11.2023
Skills
- POS System Operation
- Inventory Tracking
- Complaint Handling
- Computer literacy
- Cash Handling
- Organizational skills
- Adaptability and resilience
- Patience and empathy
- Effective communication abilities
- Team collaboration aptitude
- Register Opening and Closing
- Team Leadership
Certification
- CPR and First Aid Training ,
Australia Wide First Aid : 04/11/2023 - 04/11/2024
Hobbies/Interest
I love doing lots of different things that make me who I am. I enjoy jiu-jitsu, which helps me stay disciplined and strong. Boxing is where I find power and balance for my body and mind. Volleyball is my go-to for fun teamwork and strategy. Dance is my way of expressing feelings and celebrating cultured, while badminton keeps me active and fresh. Together, these hobbies shape who I am- a person who loves challenges and embraces the richness of life.
Additional Information
Name: Lauren Christian
Sub-school leader
Mernda Central College
Phone- 0387769600
Name: Amy Zimmerman
Manager - kikki.k, Fine-day, All kinds, Spencer outlet
Phone- +61450901881
Timeline
Retail Assistant
Kikki.K , Fine-Day, All Kinds
11.2023 - Current
Volunteer
Mernda Central College
02.2023 - 10.2023
Associate of Science - Aerospace Engineering
RMIT University
VCE -
Mernda Central College
- CPR and First Aid Training ,
Australia Wide First Aid : 04/11/2023 - 04/11/2024
Similar Profiles
Stephanie CouplandStephanie Coupland
Store Manager at Kikki.KStore Manager at Kikki.K
Paige CampbellPaige Campbell
Social Media Coordinator&Front Desk Receptionist at In The Village A Fine Salon and Day SpaSocial Media Coordinator&Front Desk Receptionist at In The Village A Fine Salon and Day Spa
Arpita MehtaArpita Mehta
Business Director at One Fine Day Pvt LtdBusiness Director at One Fine Day Pvt Ltd