Meng Li Heng
Morphettville,SA
Summary
Reliable individual with skills and experience as Production Planner, Laboratory Technician, Cafe Team Member and Disability Support Worker. Strong adaptable nature, willingness to learn and work cooperatively within team environments.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Lutheran Disability Services
11.2022 - Current
- Promoted safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
Cafe Team Member
La Crema Reserve Roastery
09.2021 - 11.2022
- Enhanced customer satisfaction by providing exceptional service.
- Collaborated with team members to maintain efficient daily operations.
- Prepared sandwiches, salads and beverages to promote fresh and quality products.
- Accurately operated cash register to process customer payments.
- Managed multiple tasks in high-volume environment.
Laboratory Technician
Bureau Veritas Minerals Pty Ltd
06.2020 - 09.2021
- Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
- Maintained high level of accuracy in test results by following strict quality control procedures.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Implemented inventory management system to maintain optimal levels of supplies, preventing delays in testing processes.
Production Planner
Inghams Enterprises Pty Ltd
04.2018 - 04.2019
- Used Meyn Weigh to enhance production efficiency by streamlining processes.
- Developed comprehensive production plans to ensure timely completion of customer orders and minimize stockouts.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased productivity levels.
- Optimized inventory management through accurate forecasting and close collaboration with suppliers.
Education
Graduate Certificate - Mining
Curtin University
Perth, WA12.2024
Certificate III - Individual Support (Disability)
Celtic Training
Adelaide, SA10.2022
Bachelor of Engineering (Honours) - Chemical Engineering
University of Adelaide
Adelaide, SA03.2018
Skills
- Team Player
- Problem-Solving
- Safety Compliance
- Multicultural Sensitivity
- Quality control monitoring
- Interpersonal and written communication
- English, Mandarin, Cantonese and Malay Fluency
- Computer Skills-Microsoft Office, Aspen HYSYS, MATLAB
Extra-Curricular
A badminton player who enjoyed playing socially twice weekly, also compete in 2024 City of Adelaide Championships and won B grade Mixed Doubles and Women's Doubles.
Timeline
Disability Support Worker
Lutheran Disability Services
11.2022 - Current
Cafe Team Member
La Crema Reserve Roastery
09.2021 - 11.2022
Laboratory Technician
Bureau Veritas Minerals Pty Ltd
06.2020 - 09.2021
Production Planner
Inghams Enterprises Pty Ltd
04.2018 - 04.2019
Graduate Certificate - Mining
Curtin University
Certificate III - Individual Support (Disability)
Celtic Training
Bachelor of Engineering (Honours) - Chemical Engineering
University of Adelaide
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