Mia Dunworth
Overview
19
19
years of professional experience
Work History
Food & Beverage Attendant
Gema Group
01.2024 - Current
- Check ID & use POS system to take customer orders.
- Maintain work area cleanliness, stock shelves with food & beverages.
- Comply with safe working & food handling policies while maintaining impeccable service.
Bar Attendant
Australian Turf Club
10.2023 - Current
- Prepare mixed drinks, beer, wine, and non-alcoholic beverages
- Stock shelves with beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Deliver high-quality beverages in fast-paced, customer-centered setting.
Parcel Sorter
Australia Post
10.2023 - Current
- Load parcels into ULDs & trucks following smart manual handling procedure.
- Scan barcodes of incoming items to determine their destination.
- Use manual pallet jack to move ULD
Food & Beverage Attendant
VenuesLive
06.2023 - 12.2023
- Process customer orders using POS system whilst adhering to RSA legislation
- Set up and stock all necessary food and beverage items in work area.
- Maintain a clean work area & knowledge of current menu selection
Technical Analyst
MLC Life Insurance
07.2013 - 04.2023
- Create insurance quotes using Microsoft Excel & internal quoting software
- Problem solving, data analysis & inbox management
- Collaborate with internal stakeholders on events & projects
Adviser Service Consultant
MLC/NAB Wealth
02.2010 - 07.2013
- Provide excellent customer service by answering inquiries and resolving complaints.
- Demonstrate knowledge of company products and services.
- High volume call centre with KPI metrics
Investor Service Representative
Link Market Services
07.2009 - 02.2010
- Extensive knowledge of the share market policies & procedures
- Call centre based roll discussing clients portfolio with accuracy
- create internal administration tasks for other departments
FOH / Shift Supervisor
Oporto
03.2005 - 07.2006
- FOH food preparation, money handling & stock management
- Ensure all safety and sanitation regulations were met throughout the shift.
- Assign tasks to team members based on their strengths and skill sets.
Education
RSA / RCG
Barmax
02.2023
Year 10 Certificate
Ashcroft High School
12.2004
Timeline
Food & Beverage Attendant
Gema Group
01.2024 - Current
Bar Attendant
Australian Turf Club
10.2023 - Current
Parcel Sorter
Australia Post
10.2023 - Current
Food & Beverage Attendant
VenuesLive
06.2023 - 12.2023
Technical Analyst
MLC Life Insurance
07.2013 - 04.2023
Adviser Service Consultant
MLC/NAB Wealth
02.2010 - 07.2013
Investor Service Representative
Link Market Services
07.2009 - 02.2010
FOH / Shift Supervisor
Oporto
03.2005 - 07.2006
RSA / RCG
Barmax
Year 10 Certificate
Ashcroft High School