Mia Farlecas
Ormond,VIC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, processing payments and collecting messages to facilitate office communication. Positive and upbeat with strong retail abilities.
Overview
4
4
years of professional experience
Work History
Allied Health Receptionist
Little Peeps Occupational Therapy
01.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, maintained and updated information in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled cash transactions and maintained sales and payments records accurately.
Family Nanny
Angy and Vern Fernhout
01.2024 - Current
- Assisted children with homework assignments and special projects across different subjects.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Assisted with light housekeeping duties as well as running errands.
Fast Food Worker
Caulfield Fish and Chips
02.2021 - 02.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Processed orders on POS system and accepted cash and charge payments.
- Performed shift change tasks each day to keep store neat and running smoothly.
Retail Sales Assistant
Just Jeans
10.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor of Science - Psychology
Monash University
Melbourne, VIC10.2026
High School Diploma -
Sacre Coeur College
Glen Iris, VIC10.2023
Skills
- Upselling
- Administrative Support
- Payment Processing
- Customer Service
- Teamwork and Coordination
- Initiative and Self-Motivation
Accomplishments
House captain in Year 12
Bilingual language knowledge
Timeline
Allied Health Receptionist
Little Peeps Occupational Therapy
01.2024 - Current
Family Nanny
Angy and Vern Fernhout
01.2024 - Current
Retail Sales Assistant
Just Jeans
10.2023 - 01.2024
Fast Food Worker
Caulfield Fish and Chips
02.2021 - 02.2024
Bachelor of Science - Psychology
Monash University
High School Diploma -
Sacre Coeur College
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