Mia Mayne
Mildura,VIC
Summary
I’m a friendly kindhearted person who enjoys all aspects of customer service. I takepride in my work and always complete things to their fullest potential. Respectful to others, I find it easy to communicate with teens and adults, making building relationships quite unchallenging. Critical feedback allows me to not only better my work but myself, so I can always strive for a positive outcome.
Overview
5
5
years of professional experience
4049
4049
years of post-secondary education
Work History
Beauty Therapist
Beauty On Eighth
Mildura, VIC
11.2023 - Current
- Assisted in inventory management by tracking product supplies and restocking items as needed.
- Educated clients on proper skincare routines and product usage for long-term benefits.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Provided skincare consultations to clients, recommending tailored treatments and products.
- Collaborated with team members to create a welcoming and relaxing environment for clients.
- Handled appointment scheduling efficiently using salon management software for client convenience.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
Sales Associate
Cookes Pools and Spas
Mildura , VIC
07.2021 - 11.2023
- Provided product knowledge to educate customers on features and benefits.
- Maintained inventory levels and organized the sales floor for optimal presentation.
- Handled customer inquiries and resolved issues with prompt, professional service.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Conducted follow-up calls to enhance customer satisfaction after purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Checkout Operator
Woolworths
Mildura, VIC
04.2020 - 07.2020
- Processed customer transactions efficiently and accurately at busy checkout stations.
- Assisted customers with inquiries and provided product information promptly.
- Handled cash, credit, and debit transactions securely according to company policies.
- Resolved customer complaints professionally to enhance shopping experience.
- Greeted customers in a friendly and courteous manner.
Education
Certificate IV In Beauty Services - Beauty Services
SuniTafe
Mildura, VIC 01.2023 - 05.2025
Mildura Senior College
Mildura, VICIrymple Secondary College
Irymple , VICSkills
- Product knowledge
- Appointment scheduling
- Customer relationship management
- Inventory management
- Sales techniques
- Punctual
- Determined
- Treat everyone with respect
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Client consultation
- Sales and upselling
- Friendly and outgoing
- Active listening
- Sales proficiency
- Personalized recommendations
- Conflict resolution
Punctual
determined
treat everyone with respect
Timeline
Beauty Therapist
Beauty On Eighth
11.2023 - Current
Certificate IV In Beauty Services - Beauty Services
SuniTafe
01.2023 - 05.2025
Sales Associate
Cookes Pools and Spas
07.2021 - 11.2023
Checkout Operator
Woolworths
04.2020 - 07.2020
Mildura Senior College
Irymple Secondary College