Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mia Paulus

Torquay

Summary

An incredibly honest and hard working person, who strives to provide the best customer service along with excellent attention to detail. Enjoys working in a team environment and learning new things everyday. Thrives off helping people feeling good about themselves or simply there needs.

Overview

9
9
years of professional experience

Work History

Beauty Therapist

Luna Skin + Brow Bar
06.2023 - Current

treatments performed in clinic: body waxing, lash lift + tints, brow sculting including mapping, brow laminations, DMK facials, Ocosmedics facials and skin needling.

Dermal Therapist

Body Recon
09.2023 - 02.2024

treatments performed in clinic: Laser hair removal, Post operation treatments, Meso needling, facial waxing and medi facials using products such as Aspect Dr and Dermaceutic

Beauty Therapist

Saltair Health Spa
01.2022 - 06.2023
  • Treatments i performed included: Massage, Medi-facials, Hydrafacial, body treatments including exfoliation and mud wraps, sugaring and tinting.

Warehouse Picker

Cotton On Distribution Centre
04.2020 - 11.2021
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Trained new warehouse employees on safety procedures.

Barista - Senior Staff

Panache Cafe And Creperie
12.2014 - 12.2020
  • Responsible for opening and closing of cafe, Barista work and cooking 2 years experience
  • Part managed the cafe for 6 weeks while manager was away. My responsibility was to order stock and making sure co workers were doing their job.
  • Delivered quality service by providing a warm and welcoming environment.
  • Engaged in friendly conversation with customers to build a rapport and facilitate repeat business.
  • Responsible for closing the till at the end of the day, dealing with the money and float.
  • Trained new employees, demonstrating best methods for serving customers.
  • Handled customer complaints and offered complimentary services to maintain high customer satisfaction raters.
  • Supervised coworkers and helped to resolve issues arising during shifts.

Education

Associates Degree in Applied Health Science -

Australian Dermal Science Institute
Melbourne, VIC
12.2023

Beauty Therapy

Elly Lukas College
Melbourne, VIC
01.2022

High School Diploma -

Belmont High School
Belmont, VIC
11.2017

Skills

    Ability to work in a team environment with an exceptional customer service

    Flexibility with work hours

    Positive attitude

    Building relationships with clients

    Upselling to customers

  • Relationship Building
  • Client Transportation
  • Independent Living Support
  • Appointment management
  • Emotional Support

References

Amelia Whitehead - LUNA Skin + Brow Management

0425723601

Amelia@lunaskinandbrowbar.com


Olivia Howles - Saltair Health Spa Management

0490192275

oliviajhowes@gmail.com

Timeline

Dermal Therapist

Body Recon
09.2023 - 02.2024

Beauty Therapist

Luna Skin + Brow Bar
06.2023 - Current

Beauty Therapist

Saltair Health Spa
01.2022 - 06.2023

Warehouse Picker

Cotton On Distribution Centre
04.2020 - 11.2021

Barista - Senior Staff

Panache Cafe And Creperie
12.2014 - 12.2020

Associates Degree in Applied Health Science -

Australian Dermal Science Institute

Beauty Therapy

Elly Lukas College

High School Diploma -

Belmont High School
Mia Paulus