Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Peeters

Sunshine,VIC

Summary

I am highly experienced and professional in customer service as I have worked in these roles for 5 years. I have been trained, and now train others on how to improve their skills surrounding customer experiences through my previous manager title at Augustus Gelatery and current supervisor title at Retrostar Vintage.


Overview

5
5
years of professional experience

Work History

Assistant Retail Supervisor

Retrostar Vintage Clothing
06.2022 - Current

- customer service in a fast paced/ busy environment

- communicate with employer to improve and build supervising skills

- cash handling

- EOD procedures

-merchandising around the store

Store Manager

Augustus Gelatery
11.2019 - 09.2022

- work/ communicate alongside owners

- rostering/ product ordering roles

- training for all employees

- monitoring/ deep clean store and appliances regularly

- EOD procedures

- customer service and handling/ solving customer complaints/quieries

Education

Cert II - Animal Care

Melbourne Polytechnic
Melbourne, VIC
06-2025

High School Diploma -

Mater Christi College
Belgrave, VIC
11-2021

Skills

  • Customer service
  • Confident communication skills
  • Animal handling
  • Supervising/manager roles
  • Store operations

Timeline

Assistant Retail Supervisor

Retrostar Vintage Clothing
06.2022 - Current

Store Manager

Augustus Gelatery
11.2019 - 09.2022

Cert II - Animal Care

Melbourne Polytechnic

High School Diploma -

Mater Christi College
Mia Peeters