Mia Kaitlyn

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Improved workflow efficiency by training new bartenders on policies, procedures, drink preparation techniques, and customer service expectations.
• Implemented drink prep procedures, significantly reducing wasted stock.

•Developed strong rapport with regular patrons, fostering loyalty and repeat business through personalized attention and exceptional

•Enhanced customer experience by providing timely and efficient bottle service to VIP guests.

• Enhanced guest experience by creating visually appealing and delicious cocktails tailored to individual preferences.

•Provided exception service in a high energy environment, efficiently handling beverage orders for an average of 300 guests per night

• Enforced strict ID compliance for alcohol service , ensuring 100% adherence to legal age requirements

•Balanced attention between multiple booths while ensuring each party received personalized care throughout their visit.

• Took orders and served a variety of drinks , created a new cocktail menu
• Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained knowledge of beverage lists , daily specials for the restaurant and bar