Michael Andrews
Launceston,TAS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Baker 2ic
Banjos Bakehouse
11.2008 - 04.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed customer service operations, including taking orders and resolving complaints.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
- Resolved customer concerns with positive approach and constructive strategies.
- Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
- Minimized operational costs through careful usage of resources while maintaining product quality.
Education
Newstead College
Newstead, TAS11.2007
Lilydale District School
Lilydale, TAS12.2005
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Kitchen Safety
- Cleanliness standards
- Adaptive and creative
- Quality Control
- Dough handling
- Management
- Bread Making
- Product presentation
- Opening and closing duties
- Kitchen Equipment Operation
- Waste Reduction
- Excellent math skills
- Portion Control
- Stock Rotation
- Ingredient Selection
- Reliable and Responsible
- Team Cooperation
- Attention to Detail
- Clear Communication
- Oven Operation
- Critical Thinking
- Equipment Cleaning
- Dough Preparation and Baking
- Active Learning
- Order Taking
- Decision-Making
- Basic Mathematics
- Team Training
Timeline
Baker 2ic
Banjos Bakehouse
11.2008 - 04.2024
Newstead College
Lilydale District School