Michael Deng
Castle Hill,NSW
Summary
A self-contained long term business person with great management and operational skills. Good team leader and team worker.
Results-driven (28 years successful business running) with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
31
31
years of professional experience
Work History
CEO, General Manager
ARC Group Holdings P/L
07.1991 - 11.2018
- Started the company in 1991 and grew from a single retail store into a multi-store IT retail and wholesale firm with 30+ employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and competitor activities to create competitive advantages.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Collaborated with cross-functional teams to develop innovative solutions.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Directed market expansions to propel business forward, meet changing customer needs.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
CEO, General Manager
ARC Motors
11.1997 - 11.2000
- Founded in 1997 a licenced motor dealership.
- Administration and daily operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Assistant Engineer
Guangdong Water Conservancy And Hydropower Explora
09.1987 - 03.1989
- Building structural design and site work.
Education
MBA - Master of Business Administration (IT)
Charles Sturt University
Bathurst, NSW06.2006
Bachelor of Science - Structural Engineer in Civil
South China University of Technology
Guangzhou China07.1987
Skills
- Keeping Children Safe - I have a current WWCC
- Recruiting and Hiring Top Talent
- Stock management
- Sales management
- Financial management
- Business development
- IT skills
- Computer skills
- Language skills - English, Mandarin and Cantonese
- Leadership experience
- Self motivation capability
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
Timeline
CEO, General Manager
ARC Motors
11.1997 - 11.2000
CEO, General Manager
ARC Group Holdings P/L
07.1991 - 11.2018
Assistant Engineer
Guangdong Water Conservancy And Hydropower Explora
09.1987 - 03.1989
MBA - Master of Business Administration (IT)
Charles Sturt University
Bachelor of Science - Structural Engineer in Civil
South China University of Technology
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