Michaela Meimeti
Greenacre,NSW
Summary
Insightful and multi-tasking manager well-known for creating positive workplace culture and high-performing teams with outstanding experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices and regulatory requirements of hospitality operations. Talented leader with analytical approach to day-to-day problem-solving, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Highly dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Manager
MacDonalds
Ultimo, NSW
04.2017 - Current
Responsibilities:
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Controlled costs and optimized spending via restructuring of budgets for labor and technology upgrades.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Achieved high completion rate on all assignments without loss of materials , demonstrating innovative and practical problem-solving skills in high-stress environment.
- Onboarded new employees, including training and mentoring
- Cross-trained existing employees to maximize team agility and performance.
- Monitored cash intake and deposits
- Managing staff
- Ensuring customer satisfaction
- Ensuring at all times the safety of all workers to prevent injuries
Achievements:
- Crew trainer
- Cafe coordinator
- Manger
- Great customer service
- Excellent problem solving skills
- Rewarded with shift leader badge,cafe badge,teamwork badge
- Great communication skills
- Management skills
- Excellent time management and organisational skills
Education
Year 12 High School Certificate of Completion -
Marrickville High School
Marrickville, NSW09.2018
Skills
- Organisation skills
- Flexible
- Problem solving
- Leadership
- Teamwork
- Perseverance
- Motivation
- Staff Management
- Strategic Planning
- Business planning
- Verbal and written communication
- Negotiation
- Budgeting
- Responsible
- Time management skills
Certificates
- First aid certificate
- Manager development program
- Fire extinguishing training certificate of completion
- Barista certificate
- Working with children check
Timeline
Manager
MacDonalds
04.2017 - Current
Year 12 High School Certificate of Completion -
Marrickville High School