Michael Joseph Stephens
Goulburn,NSW
Summary
I joined NSW corrective services in July 2008. After completing my primary training at Brush Farm Corrective Services Academy I was posted to Wellington Correctional Centre. Here I completed my probationary period. During this period was able to learn numerous and varied skills that I have since utilised in my career up until this very day. At Wellington I was able to learn and put into practice the department’s operational policies and procedures. I built good positive relationships with both staff and inmates.
In April 2010 I was able to obtain a transfer to Goulburn Correctional Complex. Here I have continued my learning and put into practice the stills I have developed. I continue to have a very positive relationship with staff and inmates. I plan to continue to work in a professional manner as I progress further through my career.
Overview
15
15
years of professional experience
1
1
Certification
Work History
First Class Correctional Officer
NSW Corrective Services
Goulburn, NSW
04.2010 - Current
- Monitor video surveillance systems to observe prisoner activity throughout the correctional centre
- Supervise the behaviours and activities of inmates on a daily basis in accordance with the correctional centres structured day.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations, identifying issues and hazards at the correctional centre
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Interact with inmates and respond to their needs through referrals of services and programs in an appropriate manner, within relevant guidelines and rules.
- Facilitate urinalysis testing. Targeted and Random.
- Maintained inmate logs and entered information into OIMS detailing inmate behaviours, incidents and daily activities.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Escorted inmates within the facility, including to and from cells, medical appointments, programs and recreational activities.
- Conducted headcounts to ensure that all inmates were accounted for.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
Education
Certificate III - Custodial Practices
Brush Farm Corrective Services Academy
Sydney, NSW07-2009
Skills
Active listening
Teamwork
Leadership
Adaptably/flexibility
Communication
Critical thinking
Motivation
Independent worker
Interpersonal Skills
Problem solving
Case management
Computer skills
Case management experience
OIMS experience
C class NSW Drivers licence
Certification
- Security Emergency Procedures Training Course - 2011
- C Class NSW unrestricted drivers license - 2002
References
References available upon request.
Timeline
First Class Correctional Officer
NSW Corrective Services
04.2010 - Current
Certificate III - Custodial Practices
Brush Farm Corrective Services Academy
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