Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Casey

Cairns,QLD

Summary

Proven Support Worker with a track record of enhancing client wellness and independence at Southern Cross Support Services. Excelled in providing emotional support and daily living assistance, achieving significant improvements in client social skills and self-esteem. Skilled in health and safety awareness, adept at fostering client relationships through empathetic communication and respect. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with [Number] years of experience building community and developing social skills through incremental therapeutic techniques. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

6
6
years of professional experience

Work History

Support Worker

Southern Cross Support Services
Cairns, QLD
04.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.

Certified Nursing Assistant In Training

Home Heart And Health Care
Cairns, QLD
09.2018 - 04.2021
  • Used effective communication skills when interacting with diverse populations within the healthcare setting.
  • Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
  • Provided customized care according to individual health plan.
  • Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.

Education

Bachelor of Arts - Counselling

University of Southern Queensland
Hervey Bay, QLD
09.1999

Graduate Diploma - Diploma of Community Welfare And Development

University of Southern Queensland
Hervey Bay
02.1998

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Daily living assistance
  • Confidentiality and Privacy
  • Cleaning and sanitizing
  • Mobility Assistance
  • Behavioral support

Timeline

Support Worker

Southern Cross Support Services
04.2021 - Current

Certified Nursing Assistant In Training

Home Heart And Health Care
09.2018 - 04.2021

Bachelor of Arts - Counselling

University of Southern Queensland

Graduate Diploma - Diploma of Community Welfare And Development

University of Southern Queensland
Michelle Casey