Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Sanchez-Schultze

Greenacre,NSW

Summary

I am a dedicated and reliable professional with extensive experience in customer service and a strong foundation in healthcare support. With over 10 years experience in customer service, I have developed exceptional interpersonal skills and a commitment to providing outstanding care. Completed over 30 blood collections and 35 hours of work experience during Certificate III training and proficient in non-blood collection procedures. Known for being trustworthy, caring, and responsible, with a proven ability to learn quickly and embrace new challenges. Eager to leverage my skills and experience to contribute in your company as a pathology collector, where I can continue to expand my knowledge and support high-quality patient care.

Overview

5
5
years of professional experience

Work History

Beauty Therapist

Leahs's Waxworks
09.2013 - 12.2015
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Processed payments, entering sales in register for prompt customer service.

Beauty Therapist

Wax Factor
06.2011 - 11.2012
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Education

Certificate III Pathology Collection - Pathology Collector

Adept Training
Harris Park NSW
08.2024

Diploma Of Beauty Therapy - Beauty Therapy

Sydney College Of Skincare
Pennant Hills, NSW
12.2010

Skills

  • Specimen handling
  • Patient preparation
  • Biohazard Disposal
  • Centrifuge Operation
  • Sample Preparation
  • Workload prioritization
  • Quality Control Procedures
  • ECG and Holtermonitor Collections Procedures
  • Customer Service
  • Reliable and Responsible
  • Product and Service Sales
  • Engaging with Diverse Customers
  • Store Policies and Procedures

Languages

Spanish
Native or Bilingual

Timeline

Beauty Therapist

Leahs's Waxworks
09.2013 - 12.2015

Beauty Therapist

Wax Factor
06.2011 - 11.2012

Certificate III Pathology Collection - Pathology Collector

Adept Training

Diploma Of Beauty Therapy - Beauty Therapy

Sydney College Of Skincare
Michelle Sanchez-Schultze