Mikala Renshall
SOUTH PENRITH,New South Wales
Summary
Professional with demonstrated experience in administrative support, prepared to excel in streamlining office operations and enhancing productivity. Strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs. Skilled in scheduling, data management, and communication, with keen ability to prioritize and handle multiple tasks efficiently. Recognized for organizational skills and proactive approach to problem-solving.
Overview
15
15
years of professional experience
Work History
Administration Officer
BG Enterprises
03.2022 - Current
- General Admin duties
- Answering phone calls
- Booking appointments
- Maintaining shared inbox
- Responding and actioning mails in a timely manner
- Liaise with clients
- Scheduling trades to jobs
- Invoicing
- Raising work orders
- Coordinating with subcontractors
- Organizing trades schedules.
Administration Assistant
Anglicare
01.2021 - 03.2022
- Admission of new residents (using icare and Epicor10)
- Answering the phones and directing their calls
- Rostering, replacing leave and informing staff of their shifts
- Entering staff timesheets and leave in Kronos
- Liaising with payroll
- Filing
- Ordering
- Banking
- Handling enquiries from residents, families and staff
- Creating work orders in Archibus
- Approving and coding invoices in Basware.
Carer
Anglicare
04.2019
- Assisting residents with all aspects of daily living
- Administering medication
- Trained in working with residents suffering with dementia
- Completing relevant documentation.
Community Care Worker
HammondCare
02.2017 - 03.2019
- Providing personal care
- Domestic assistance
- Medication monitoring
- Wound care
- Transporting client to doctors appointments and shopping
- Training new employees
- Trained in manual handling
- Documenting in clients care plan
- Completing Riskman when needed.
Receptionist
Ross Fowler & Co.
07.2015 - 02.2017
- General Admin duties
- Answering phone calls
- Booking and organizing client meetings
- I have extensive knowledge in MYBO Accountants Enterprise
- Daily cleaning duties
- Greeting clients
- Daily banking duties
- Raising invoices, as well as forwarding taxation correspondence onto clients.
Administration Assistant/ Receptionist
Shaw Stockbroking
01.2014 - 06.2015
- General Admin duties such as counting stationary, sorting and handing out mail
- Completing daily, weekly and monthly checklists on time
- Answering and transferring client calls on a switchboard
- Booking and organizing client meetings
- Entering data into excel spreadsheet
- Greeting clients and helping them with anything they need
- Working in a small team for a big company with over 150 staff members.
Crew member/Barista
St Clair Mc Donald’s
04.2010 - 01.2014
- I was a senior crew member, I also helped train new staff members
- I was trained as a barista and worked in Mc Café for 2 years
- I have extensive training in customer service and have been trained to handle customer complaints to a high standard
- I was able to work cooperatively and consistently with other team members.
Education
Skills
- Reliability and punctuality
- Adaptable and Flexible
- Patience and understanding
- Confidentiality and Privacy
- Time Management
References
- Melaine Clementson, HammondCare, 1800 826 166, mclementson@hammond.com.au
- Cameron Elliott, Anglicare, Facility Manager, 0438 789 573, Cameron.Elliott@Anglicare.org.au
- Ayza Monzon, Anglicare, 0433 561 477, Ayza.Monzon@anglicare.org.au
- Steve Koduah, Personal Reference, 0414 530 432
- Alicia Easton, Personal Reference, 0436 682 759
Timeline
Administration Officer
BG Enterprises
03.2022 - Current
Administration Assistant
Anglicare
01.2021 - 03.2022
Carer
Anglicare
04.2019
Community Care Worker
HammondCare
02.2017 - 03.2019
Receptionist
Ross Fowler & Co.
07.2015 - 02.2017
Administration Assistant/ Receptionist
Shaw Stockbroking
01.2014 - 06.2015
Crew member/Barista
St Clair Mc Donald’s
04.2010 - 01.2014