MILIND RATHOD
Melbourne,VIC
Summary
Solutions-oriented Business Analyst, with more than 13 years of experience in delivering product, requirements gathering, process modelling, re-engineering. I possess the ability to dissect high-level information into details and communicate these details in a manner understood by relevant audiences. An avid animal rescuer, and active volunteer with an NGO for animal welfare, also an enthusiast to learn dog psychology.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Tennis Australia
Melbourne , VIC
2022.01 - Current
- Successfully facilitated business stakeholders vision by researching, prototyping and mocking up user experience for tennis website
- Responsible for elaborating the requirements to support the solution implementation by mapping the process details, requirement modelling and re-designing the process flows along with solution architect.
- Analyzed data requirement for on-boarding a global rating partner, by performing data validation and mapping, increasing the user participation by 24%
- Instrumental in preparing lean Business cases, ensuring informed decision making and increased productivity.
- Facilitated agile ceremonies including sprint planning, backlog refinement, prioritization, iteration planning, release management and transitioning to BAU
Information Technology Business Analyst
Rural Workforce Agency Victoria (RWAV)
Melbourne , VIC
2021.06 - 2021.12
- Elicited and critically evaluated the process requirement using interviews, document analysis workshops, use case scenarios, task, and workforce analysis to produce applicable process output.
- Collaborated with cross-functional team to establish and drive the Future State process using BPMN2.0 methodologies to process business models.
- Validated functional designs by creating test scenarios and conducting user acceptance tests.
- Actively facilitated scrum and implemented agile methodologies.
Business Analyst
Ozone Australia
Melbourne , VIC
2017.06 - 2021.06
- Contributed to the development and expansion of the market share by successfully identifying the product requirement, and efficiently managing the product across the ANZ market. Enhancing the company’s presence and increased profits by 15%
- Worked with the development team to develop an internal portal, used for sharing and updating product information reducing the support cost by 24% Liaised with UX designers, development teams and the testing team located overseas.
- Conducted cost-benefit analysis activities aiding decision making and assisted in prioritization and planning of programmed activities.
- Evaluated business processes for improvement opportunities through automation or streamlining.
Technical Sales Manager
Ozone Australia
Melbourne , VIC
2016.09 - 2017.05
- Researched competitive products and services in order to identify opportunities for improvement within our own offerings.
- Managed accounts and build a strong relationship with the existing clients ensuring sales targets were achieved and new business requirements were diligently addressed.
- Identified potential new markets and developed plans for entry into those markets.
- Designed a ‘Vendor Evaluation Matrix’ having a scoring pattern to analyze & select vendors as per the requirements
Independent Business Consultant
Entrepreneur Experience
Mumbai , Maharashtra
2014.06 - 2016.07
- Identified new business opportunities by understanding customers IT requirements
- Conducted research into industry trends, competitor analysis, customer feedback, and market conditions to inform decision-making processes.
- Prepared documents related to project proposals such as scope statements, timelines, deliverables lists.
- Devised marketing strategies that would help businesses reach their target audiences more effectively.
Business Analyst
Aegis Limited
Mumbai , Maharashtra
2012.06 - 2014.06
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Obtained approval of the BRD from project stakeholders and using the approved BRD to create additional development documentation such as technical designs, information architecture, quality assurance, and content planning documentation
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Performed cost-benefit analysis of proposed changes to business processes.
Business Analyst
In-Solutions Global Ptv Ltd
Mumbai , Maharashtra
2010.04 - 2012.06
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Played an integral part in PCI-DSS Compliance implementation during the Initiation phase, which included implementing the framework along with the senior project manager, defined scope and high-level requirements for input into inception phase activities
- Successfully carried out End-to-End implementation of services in diverse domains of the PCI. Delivered timely support by tracking issues and communicating resolutions to end users
- Conducted GAP analysis for the projects to facilitate decision making by the senior management
Assistant Business Development Manager
In-Solutions Global Ptv Ltd
Mumbai , Maharashtra
2006.06 - 2007.07
- Created strategies to build new customer relationships and expand existing ones.
- Assisted in the preparation of presentations, reports, and proposals.
- Conducted market research and analyzed data to identify trends and insights.
- Collaborated with cross-functional teams to ensure successful project execution.
- Managed client accounts by responding promptly to inquiries or requests for information.
- Ensured compliance with all relevant laws and regulations.
Education
MBA - Marketing
Deakin University
Melbourne, VIC2009-10
Graduate Diploma - Business Management
Welingkar Institute of Management
Mumbai, India2007-06
Bachelor of Science - Chemistry
Mumbai University
Mumbai, India2006-04
Skills
- Stakeholder Management
- Technology architecture analysis
- Business Process Mapping
- Workflow Analysis
- Strategic Visioning
- Fit/Gap Analysis
Accomplishments
- Tennis Australia: Successfully implemented the Integrated global rating across the competitive play platforms ensuring consistent ratings being displayed for all the tennis players in Australian.
- RWAV: Collaborated with cross-functional team and designed the process flow to support a major strategic initiative ensuring funds a allocated correctly.
- Ozone Australia: Reduced costs 20% in the first year by improving internal development processes.
- In-Solutions Global Pvt Ltd: Owned the planning and scheduling of 6-month sprint and clearly articulated the product vision to developers and testers resulting in achieving 75% of the product goal
Certification
- Certified BPMN 2.0 (Level 1 & 2) (09/2021) - Good e-Learning
- Professional Scrum Master (06/2020) - Scrum.org
- Lean Six Sigma - Green Belt - Simplilearn (Currently Pursuing)
- Cybersecurity: Managing Risk in Information Age (11/2021) - HarvardX
Timeline
Senior Business Analyst
Tennis Australia
2022.01 - Current
Information Technology Business Analyst
Rural Workforce Agency Victoria (RWAV)
2021.06 - 2021.12
Business Analyst
Ozone Australia
2017.06 - 2021.06
Technical Sales Manager
Ozone Australia
2016.09 - 2017.05
Independent Business Consultant
Entrepreneur Experience
2014.06 - 2016.07
Business Analyst
Aegis Limited
2012.06 - 2014.06
Business Analyst
In-Solutions Global Ptv Ltd
2010.04 - 2012.06
Assistant Business Development Manager
In-Solutions Global Ptv Ltd
2006.06 - 2007.07
MBA - Marketing
Deakin University
Graduate Diploma - Business Management
Welingkar Institute of Management
Bachelor of Science - Chemistry
Mumbai University
- Certified BPMN 2.0 (Level 1 & 2) (09/2021) - Good e-Learning
- Professional Scrum Master (06/2020) - Scrum.org
- Lean Six Sigma - Green Belt - Simplilearn (Currently Pursuing)
- Cybersecurity: Managing Risk in Information Age (11/2021) - HarvardX
Similar Profiles
Christopher OlivoChristopher Olivo
Supervisor of Design & Infrastructure at Tennis AustraliaSupervisor of Design & Infrastructure at Tennis Australia
Dusan RadonjicDusan Radonjic
Tennis Racquet Stringer at Tennis Lab – Tennis AustraliaTennis Racquet Stringer at Tennis Lab – Tennis Australia
Alun JonesAlun Jones
High Performance Coach at Challenge Tennis AcademyHigh Performance Coach at Challenge Tennis Academy