Monica Vittoria
Five Dock,NSW
Summary
Dynamic Nominated Supervisor with a proven track record at College Street Childcare Centre, excelling in operations management and team building. Enhanced customer satisfaction through effective problem-solving and improved team productivity by implementing efficient workflows. Committed to fostering a culture of excellence while ensuring compliance with industry regulations.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
21
21
years of professional experience
Work History
Nominated Supervisor
College Street Childcare Centre
03.2010 - 02.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Nominated Supervisor
Tumbling Teddies Cottage
04.2004 - 12.2009
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree - Early Learning And Child Care
TAFE NSW
12-2001
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Team building
- Operations management
- Schedule development
- Policy enforcement
- HUBHELLO experience
- Business administration
Languages
Italian
Professional Working
Timeline
Nominated Supervisor
College Street Childcare Centre
03.2010 - 02.2025
Nominated Supervisor
Tumbling Teddies Cottage
04.2004 - 12.2009
No Degree - Early Learning And Child Care
TAFE NSW
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