Rachel O'Donoghue
Innaloo,WA
Summary
Resourceful and strives for high productivity and efficient task completion. Skilled in event coordination, team leadership, and customer service management. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Assistant Venue Manager
The Beach House/Coventry Pavillian
Hillarys/Morely, WA
09.2025 - 01.2026
- Assisted in managing the daily operations and staff schedules.
- Coordinated weekly events, ensured clients' requirements were met, and excellent service was given.
- Managed inventory of supplies and equipment needed to operate the venue effectively.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
Food and Beverage Manager
Fibber McGees
Leedervile, WA
06.2024 - 09.2025
- Managed daily food and beverage operations for a busy pub environment.
- Trained staff on service standards and menu offerings.
- Oversaw staff scheduling to maintain optimal service levels during peak hours.
- Collaborated with kitchen team to streamline service and improve efficiency.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
Assistant Venue Manager
The Oxford Hotel
Leedervile, WA
10.2023 - 06.2024
- Managed daily operations and smooth running of the venue, including orders, stock, liaison with reps, rosters, and function setup.
- Managed correspondence through emails, phone calls, and office communication systems.
- Created and executed and extensive cocktail menu, whilst providing training to staff.
Food and Beverage Manager
The Grosvener Hotel
East Perth, WA
10.2021 - 10.2023
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Executed numbers styles of function set ups and ensured excellent service. Timing platters, beverages, etc.
- Maintained accurate records of daily transactions using point-of-sale systems.
Education
Diploma of Hospitality And Management
Bright College
Sydney02-2023
BA in Community And Educational Development
CIT
03-2018
Skills
- Event coordination
- Inventory management
- Customer service
- Staff training
- Menu planning
- Operational efficiency
Certification
RSA
Timeline
Assistant Venue Manager
The Beach House/Coventry Pavillian
09.2025 - 01.2026
Food and Beverage Manager
Fibber McGees
06.2024 - 09.2025
Assistant Venue Manager
The Oxford Hotel
10.2023 - 06.2024
Food and Beverage Manager
The Grosvener Hotel
10.2021 - 10.2023
Diploma of Hospitality And Management
Bright College
BA in Community And Educational Development
CIT