Muhammad Ali Ranjha
Tarneit
Summary
Dynamic professional with a proven track record in enhancing client wellbeing at MMT Care and ensuring safety at Wilson Security. Excelled in providing emotional support and maintaining a clean driving record. Achieved high passenger satisfaction as an Uber Partner. Skilled in active listening and transportation assistance, demonstrating a commitment to excellence and client safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
MMT Care
04.2024 - Current
- Helped individuals meet daily needs for improved wellbeing.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Security Officer
Wilson Security
05.2022 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Uber Partner
Uber
06.2017 - 09.2021
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
Education
Master Of Accountancy - According
Macquarie University
Sydney, NSW12.2016
Bachelor Of Laws - Lawa
Punjab University
Punjab10.2013
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Transportation assistance
- Life skills development
- Professional boundaries
- Cultural sensitivity
- Clean driving record
Accomplishments
I have been working as a disability support worker almost one year. I have done certificate 4 in disability.
I studied accounting and have a law degree. I have always been focussed on goals and learning new skills to improve my capabilities. I worked as a security officer during covid timing in Royal Hobart Hospital and provided A-one service to Hospital security premises. I am punctual ,self disciplined and patient and thorough professional.
Certification
Certificate 4 in Disability
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Support Worker
MMT Care
04.2024 - Current
Security Officer
Wilson Security
05.2022 - 02.2024
Uber Partner
Uber
06.2017 - 09.2021
Certificate 4 in Disability
Master Of Accountancy - According
Macquarie University
Bachelor Of Laws - Lawa
Punjab University
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